Target sees growth in holiday sales, makes leadership changes

January 29, 2025

Target's sales during November and December of 2024 grew 2.8% over 2023 and included record-high sales during both Black Friday and Cyber Monday sales periods.

A Closer Look CEO shares insight on making a personal customer connection

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Chris Gillen, CEO and co-owner of A Closer Look, shares insight with RetailCustomerExperience.com editor Judy…

Presented by A Closer Look

Joann files for bankruptcy for a 2nd time

January 29, 2025

Crafts retailer Joann has filed for bankruptcy for the second time within a year and is trying to sell itself off but is not closing any stores at this point.

Leap scores $20M financing to expand store network, enhance retail operations

January 28, 2025

Leap, a platform for physical retail, has received $20 million in financing that will be used to expand its network of store, enhance retail operations and…

The 3rd retail revolution: AI edition

by Ian Rowan — CEO, x-hoppers

Expect 2025 to usher in the next wave of retail’s vast transformation. Those who invest in and implement the right technologies, such as generative AI, unified…

WE Fashion taps Oracle to gain agility, security of omnichannel operations

January 28, 2025

WE Fashion, a Netherlands fashion retailer, is deploying Oracle Cloud to redesign business processes and boost agility and security of its omnichannel…

TikTok users will jump to Instagram, Facebook if US ban becomes permanent

January 27, 2025

TikTok users are already moving to alternate social media channels in light of the move to ban the social media app in the U.S.

NCR Voyix AI-powered self-checkout system targets c-stores

January 24, 2025

NCR Voyix Corp. has introduced an automated, artificial intelligence-powered bulk scanning self-checkout solution for convenience stores.

7-Eleven ATMs focus of skimmer investigation

January 24, 2025

Authorities in Tampa are investigating skimmers found on multiple 7-Eleven ATMs in the area. Maintenance workers discovered the devices on the machines…

National Retail Solutions (NRS) Continues Commitment to Community with Another Employee Blood Drive

National Retail Solutions (NRS), a leading provider of point-of-sale (POS) solutions for independent retailers, is proud to announce another employee blood…

Retail holiday sales grew more than expected

January 23, 2025

Retail sales during the 2024 holiday season grew 4% over 2023, an unexpected growth, given 2023 set a record of $994.1 billion.

Aldi produce aisle home for an unexpected store visitor

January 23, 2025

Those shopping at Aldi for produce one recent Monday morning were lucky to avoid an unexpected, and very likely, unwelcome customer experience.

Nestle Purina PetCare seeks applicants for chief snuggle officer roles

January 22, 2025

There are many 'chief' roles within the retail customer experience industry but chief snuggler has to be one of the newest.

AI to become core business driver within next year, claims IBM study

January 22, 2025

Retail leaders expect AI to evolve from a backend tool to a core business driver, with projected investment in the tech, beyond IT, growing by 52% this year.

LG Electronics displays making an impact at Atomic Golf

January 22, 2025

The first thing visitors see when they visit Atomic Golf in Las Vegas is a huge LG Electronics LED signage wall, measuring 11.5 meters wide and 3.5 meters…

Verizon customer chief talks retail customer experience: It's all about personalization

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer…

Homechow expands reach with kiosk launch at Rochester malls

January 21, 2025

Homechow, a Rochester, New York-area vending machine kiosk business, is expanding its reach with the launch of kiosks at Eastview Mall, Marketplace Mall and…

Retail trends 2025: The future of shopping experiences

by Adam Castleton — CEO, Startle Music

Technology will continue to revolutionize retail in 2025. From cashier-less stores to AI-driven inventory management, tech innovations will streamline…

Self-checkout popularity expands among shoppers

January 21, 2025

Self-checkout options are increasingly favored by shoppers, with 77% citing speed as the primary driver, according to survey conducted by NCR Voyix.

Kohl's joins Macy's in shuttering stores this spring

January 20, 2025

Kohl's has announced it will close 27 of its 1,150-plus store location by April.