Experiential retail: How can screens improve the in-store experience?

by Alex Moulton

Alex Moulton, chief creative officer, Trollbäck+Company, explains why successful screen content is not about optimizing for transactions, but about delighting…

Toshiba printers aim to boost POS customer experience

January 14, 2020

The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.

Clothes maker taps New Generation Computing for efficient product development

January 14, 2020

Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…

Southeastern Grocers taps Opterus tech to boost communications

January 14, 2020

Southeastern Grocers Inc., is deploying the Opterus OpsCenter solution to serve as a centralized communications system.

How would your CFO measure customer engagement and experience?

by Jean Belanger — CEO, Cerebri AI

Jean Belanger, co-founder and CEO of Cerebri AI, zeroes in on how artificial intelligence and a data-driven approach can help brands understand customer…

HP debuting cloud services for retailers

January 10, 2020

HP Inc. is launching cloud services for retailers called HP Engage Console and HP Engage Catalog, which are designed to deliver services to boost productivity…

Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

Red Sox Larry Lucchino teams with Standard Cognition on autonomous checkout

January 10, 2020

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition announced that the two have partnered to bring…

Mastercard launches augmented reality app to view cardholder benefits

January 10, 2020

Mastercard Inc., looking for a new interactive way for customers to manage their credit, unveiled an augmented reality app that offers a 360-degree view of…

Ingenico unveiling mobile checkout technology

January 10, 2020

Ingenico Group said it will unveil its iCON case for mobile checkout next week at the National Retail Federation's Retail Big Show.

Fiserv, ExxonMobil unveil Alexa-enabled gas payments

January 10, 2020

How to choose the right payment processor for your business

Payment processors can make running your business easier. But it’s up to you to make the right investment and select the one that will best suit your needs and…

Minnesota casino deploys 21-foot outdoor display

January 9, 2020

Cedar Lakes Casino & Hotel in Cass Lake, Minnesota partnered with LSE Architects of Minneapolis and SignArt Company to deploy a Watchfire Signs outdoor…

Visix deploys digital signage network at Cincinnati Museum Center

January 9, 2020

The Cincinnati Museum Center in Union Terminal has deployed a digital signage networked powered by Visix Inc's AxisTV Signage Suite software. This network…

Best Walk-Through marketing resources of 2019

We’ve gathered our most popular resources from 2019 to help you with your 2020 marketing strategy.

Diebold Nixdorf debuting POS design at NRF

January 9, 2020

Diebold Nixdorf will debut a modular, all-in-one POS solution at NRF 2020 taking place next week in New York City.

How to participate in the 'experience economy' in 2020

by Elisabeth Zornes — Chief Customer Officer, Zendesk

Elisabeth Zornes, chief customer officer at Zendesk, explains why competing on price alone will not work anymore for the retailer. You've got to design the…

Earth Fare upgrades café area with Mood Media digital signage

January 8, 2020

Earth Fare, an organic grocery store, recently upgraded its Café of an Earth Fare store in Charlotte, North Carolina with digital signage from Mood Media as…

Converge Retail debuting RFID interactive display, jewelry solutions at NRF

January 8, 2020

Converge Retail will unveil an RFID-based interactive display platform at the upcoming NRF 2020 event in New York from Jan. 11 to 14. The platform is already…