Unicol debuts digital kiosk enclosure

December 11, 2019

Unicol has introduced the Obelisk Digital Signage System, a column style kiosk/totem enclosure for large format screens that allows for a wide range of…

Biometrics to secure $2.5T in mobile payments by 2024

December 11, 2019

Biometric authentication will be used to secure $2.5 trillion in mobile payment transactions by 2024, a tenfold increase from the $228 million forecast for…

Why strategic customer experience initiatives win out over price reduction every time

Ron Lutz, CCO at Miller Zell, shares insight on why it's crucial to drive understanding of your brand and that value is relative and means something different…

SMG retail engagement leader on taking care of the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brian Dennis, senior vice president, retail customer engagement, for Service Management Group, has seen the transformation of physical retail stores from…

KC barbecue joint serving Nebraska Furniture Mart customers

December 10, 2019

Blind Box BBQ is opening Monday inside Nebraska Furniture Mart at 1601 Village West Prkwy., in Kansas City. The 7,000-square-foot restaurant features a bar…

mPOS transactions will surge to $1.9T by 2024

December 10, 2019

Juniper Research is forecasting a surge in mobile point-of-sale transactions, with new data showing volume will more than double to $1.9 trillion by 2024…

How retailers can give consumers the personal care they expect

Carey Stoker, senior vice president, customer care services, Radial, believes customer care is the differentiator between a good and a great experience, and…

Topgolf taps LG digital signage to enhance customer experience

December 9, 2019

Topgolf Entertainment Group, a sports and entertainment community, is installing more than 10,000 displays from LG Business Solutions USA in more than 50 of…

PayPal, Venmo expanding presence at brick and mortar retailers

December 9, 2019

PayPal is planning to increase its presence in physical retail stores, both on the PayPal and the Venmo platforms, according to Axios.

Retail Business Services teams with UST Global on unattended store

December 9, 2019

Retail Business Services, the services company of Ahold Delhaize USA, has announced a frictionless store technology, piloted under the name lunchbox, which…

Holiday season check up: Are you effectively using store cards to foster customers for life?

Citi Retail Services' Leslie McNamara explains why building lifelong customers starts with early engagement, personalized communication and a seamless…

Coinme introduces bitcoin purchasing in Denver Safeway stores

December 6, 2019

Coinme, blockchain financial technology company that operates a network of bitcoin ATMs, has entered the greater Denver area by adding more than 100 bitcoin…

Denver's Empower Field at Mile High launches self-service concessions

December 6, 2019

The Denver Broncos, in conjunction with Aramark, its food and beverage provider, has unveiled concessions improvements at Empower Field at Mile High, including…

CaixaBank debuts facial recognition system for payments at Nestle Market

December 6, 2019

CaixaBank, based in Spain, announced the launch of a payments system trial at a Nestle Market, marking the first time that a grocery or retail store uses…

Reinventing the retail store associate role

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In an exclusive interview, John Orr, senior vice president of retail strategy at Ceridian, shares insight and expertise on how retailers can optimize and…

Dave & Buster's debuts mobile guest engagement commerce app

December 5, 2019

Dave & Buster's is launching a guest engagement app experience that lets guests tap their smartphones on games, provides instant reloading capability for…

Why it's time to support mobile payments

Michael Jaszczyk, CEO, GK Software USA, offers insight on why mobile payment is no longer something retailers can put off and the benefits to be gained for…

American Express study reveals rise in online payment fraud

December 5, 2019

American Express issued a report showing that 77% of merchants reported being victim of some type of fraud, adding that efforts to mitigate those risks are…

The Vitamin Shoppe debuts interactive kiosks to drive product trials

December 5, 2019

The Vitamin Shoppe, an omnichannel retailer of nutritional products, has included Vengo Labs' interactive sampling technology in its new innovation store in…

SMBs want better credit card rewards, benefits

December 5, 2019

While small business credit cards are generally getting high marks from their customers, they are falling short in a key area that involves terms, rewards and…