News & Media
Walmart debuts store boasting AI lab
January 20, 2020
Walmart has launched an Intelligent Retail Lab, which is a fully functional store boasting an in-store AI lab, where it plans to advance learning on building…
read now2019 retail sales ended on a strong note
January 17, 2020
The U.S. retail industry ended 2019 on a strong financial note with a 0.3% sales jump in December.
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Self-checkout beats the drum hard at NRF 'Big Show'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Here's a peek at 44 kiosk exhibits from the National Retail Federation Big Show in New York City.
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Why harmonic retail succeeds where omnichannel fails
by DeAnn Campbell — Director of Retail Strategy and Development, Harbor Retail
DeAnn Campbell, who heads up retail strategy and research at Harbor Retail, shares insight on the new retail model and how retailers can deliver a customer…
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How Dunn Edwards enhances the customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Dunn Edwards Paints takes a multi-pronged approach to reducing customer friction and becoming a hub of convenience, service and experience.
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How will 3D digital signage impact retailers?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Retailers are continually adopting digital signage in great numbers, and are also using more advanced tools such as 3D technology to craft more immersive…
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BP launches customer loyalty program
January 16, 2020
BP plc, a London-based energy producer, has launched a consumer loyalty program, called BPme Rewards, which has rolled out to participating BP and Amoco gas…
read nowApparel retailer taps Kronos tech to modernize store operations
January 16, 2020
Cavender's, a western and work footwear and apparel retailer, is deploying Kronos Task Management to redefine store workloads and help boost efficiency.
read nowBevMo! teams with NCR on digital transformation
January 16, 2020
Beverage retailer BevMo! is partnering with NCR Corp., to drive a digital transformation across its payment and back office operations.
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7 retail trends in 2020 and tips for success
by Beth VanStory — Partner & CMO, Chief Outsiders
Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…
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Toronto airport deploys Samsung 4K displays
January 15, 2020
The Greater Toronto Transport Authority has deployed Samsung Electronics Canada displays at the Toronto Pearson International Airport to provide travelers with…
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Microsoft CEO: Tech intensity will rule retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…
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Experiential retail: How can screens improve the in-store experience?
by Alex Moulton
Alex Moulton, chief creative officer, Trollbäck+Company, explains why successful screen content is not about optimizing for transactions, but about delighting…
read nowToshiba printers aim to boost POS customer experience
January 14, 2020
The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.
read nowClothes maker taps New Generation Computing for efficient product development
January 14, 2020
Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…
read nowSoutheastern Grocers taps Opterus tech to boost communications
January 14, 2020
Southeastern Grocers Inc., is deploying the Opterus OpsCenter solution to serve as a centralized communications system.
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How would your CFO measure customer engagement and experience?
by Jean Belanger — CEO, Cerebri AI
Jean Belanger, co-founder and CEO of Cerebri AI, zeroes in on how artificial intelligence and a data-driven approach can help brands understand customer…
read nowHP debuting cloud services for retailers
January 10, 2020
HP Inc. is launching cloud services for retailers called HP Engage Console and HP Engage Catalog, which are designed to deliver services to boost productivity…
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Capgemini digital leader on why conversational interfaces are going mainstream
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…
read nowToshiba to present 'frictionless store,' printers at NRF
January 10, 2020
Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…
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