South African fashion retailer deploys kiosks, omnichannel solution to stores

December 23, 2019

The Foschini Group, a South Africa fashion retailer, is deploying kiosks and an omnichannel solution for its leisure brands, Sportscene and Totalsports…

More than half of Brits use cash for gifts during Christmas season

December 23, 2019

Six in 10 people (59%) across the U.K. who celebrate Christmas are likely to use cash in lieu of a card when purchasing gifts, treats or socializing this…

Perfect Corp. partners with Sally Beauty on AI hair color experience

December 23, 2019

Perfect Corp., a beauty technology solutions provider behind the YouCam Makeup virtual reality app, has teamed with Sally Beauty Holdings Inc., to power its…

Why headless commerce equals compelling customer content

Jay Stotz, co-founder and CTO at Springboard Retail, shares insight on the rapid rise in worldwide devices and the need to create compelling, seamless customer…

Verizon, Rakuten offer rewards to Yahoo online shoppers

December 20, 2019

Verizon Media launched a program with Rakuten to offer cashback rewards for Yahoo customers using Yahoo Shopping and Yahoo Mail. 

Discover Card adds Alexa skills for account data

December 20, 2019

Discover Card cardmembers will now be able to access account information using Amazon Alexa, the AI-based voice control technology used in Amazon Echo smart…

Epson debuts 'all-in-one' thermal printers

December 20, 2019

Epson America Inc. has introduced the OmniLink TM-T88VI-DT2 and OmniLink TM-T70II-DT2 all-in-one thermal receipt printers, according to a press release.

PayPal acquiring digital shopping, rewards platform for $4B

by David Jones — Editor, Networld Media Group

PayPal agreed to buy the online shopping and rewards platform in a bid to extend its services to help drive more personalized traffic towards its thousands of…

Driving loyalty, sales with POS technology

Chris Lybeer, chief strategy and marketing officer, Revel Systems, explains why blending technology into customer interactions makes it possible to bridge the…

JRNI CEO on how tech is bridging the digital-to-physical divide in retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Customer Experience talks with John Federman, CEO of JRNI, an enterprise SaaS scheduling platform, on why technology must be front and center for all…

Anytime Fitness taps LG as display vendor

December 19, 2019

Anytime Fitness, has selected LG Business Solutions USA as its preferred display vendors for more than 2,800 locations in the U.S. LG will deliver the displays…

Café X debuts robotic coffee bar at airport

December 19, 2019

Cafe X has opened at San Jose International Airport with the latest version of its robotic coffee bar, according to a press release.

4 digital signage tips for engaging customers in the holiday season

Remi Del Mar, senior product manager, visual display solutions at Epson America, Inc., shares his expertise on leveraging projection technology to engage and…

Gap between retail winners and losers getting bigger

December 18, 2019

Retailers must not only embrace the customer experience evolution but the customer experience revolution taking place, according to a Confirmit report…

Nets trials facial-recognition payments

December 18, 2019

Under the tagline "Hungry? Face it," Nets, a Nordic provider of digital payment services, has launched a pilot testing facial recognition as a payment method…

Cash payments in Canada declined 40% in 5 years

December 18, 2019

Cash payments in Canada declined 40% in volume over the last five years, according to a recent report from Payments Canada, an organization that operates a…

Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

All the ways SD-WAN reduces costs for retailers

Jeff Bradbury, senior marketing director, North America for Hughes Network Systems, maps out how retailers can save money with SD-WAN, and that often the total…

Amazon expands delivery options with bike brigade

December 17, 2019

In the esclating battle to provide consumers with even faster delivery options, Amazon is teaming up with UPS and DHL to put bike delivery into play in New…

Report: Retail is in flux

December 17, 2019

A white paper on customer experience within the apparel store environment reveals why shoppers switch stores and the impact big box and fast fashion brands are…