Hershey sweetens ordering process for retail partners

September 4, 2019

Retailers, such as convenience stores, that sell Hershey Company snacks and products now have an online process providing same-day ordering when a new product…

Discover Card leads JD Power customer satisfaction survey

September 3, 2019

Discover Card is tops on the 2019 J.D. Power survey for customer satisfaction for the fifth time in the last six years. 

Drop raises $44M to expand mobile loyalty platform

September 3, 2019

Drop Technologies Inc., a Toronto-based mobile rewards platform, has raised $44 million in Series B funding, led by HOF Capital and assisted by a new strategic…

Souvenear expanding gift kiosks to Sacramento, Las Vegas

September 2, 2019

Souvenear, a provider of kiosks offering souvenirs designed and made in the cities where they are sold, will expand into Sacramento and Las Vegas this fall…

Moving Walls buys digital signage platform Quad42

September 2, 2019

Moving Walls, an advertising technology provider based in Singapore, has inked an agreement to acquire Quad42 Media, a digital signage management platform…

The Smart Safe Fact Sheet for Retail

If your company is looking for an innovative solution to reduce the stress that handling cash has on your operations, a smart safe may be the right fit.

Presented by Burroughs, Inc.

3 keys to a successful retail website redesign

Craig Witt, chief revenue officer at MotionPoint, offers up insight on why a website design should include a content refresh as well as both initiatives will…

Pittsburgh suburb mulls replacing parking meters with kiosks

August 30, 2019

Officials in Canonsburg, Pennsylvania, a Pittsburgh suburb, are considering switching from coin meters to kiosk stations for nearly 200 parking meters…

Solid growth ahead for transparent signage market

August 30, 2019

The transparent digital signage market will grow at a 33% compound annual growth rate, according to a report by ReportLinker.

Divdat signs on to provide bill payment kiosks in Detroit

August 30, 2019

Divdat, a company that provides digital kiosks to allow consumers to pay bills for city services, will move its headquarters from Royal Oak, Michigan to…

Talking With: Ricardo Belmar on the big CX buzz in 2019

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It’s been a year since Retail Customer Experience chatted with Ricardo Belmar, senior director of global enterprise marketing at Infovista, about trends…

Average consumer back-to-school spend expected to break records

August 29, 2019

Consumer spending for back-to-school needs and college items will break records this year, according to a National Retail Federation survey conducted by…

Paint retailer taps Toshiba to revamp store experience

August 29, 2019

Dunn-Edwards, a Southern-California-based paint and paint supply manufacturer and distributor with 141 stores, is deploying Toshiba technology to revamp its…

Target, Disney team up to deliver magical customer experience

August 29, 2019

Target and Disney are partnering to bring "shop-in-shop" Disney experiences to 25 Target stores come October. The Disney experience will also be available to…

Convenience, compassion top consumer wants, reveals survey

August 29, 2019

Today's consumers want convenience, compassionate in-store customer service and happy store associates to engage with when in a retail environment.

J Crew, Ulta Beauty join buy now, pay later platform

August 28, 2019

Afterpay Touch Group, a fintech that allows merchants to offer "Buy Now, Pay Later" financing to consumers, announced the addition of J. Crew and Ulta Beauty…

Harley-Davidson taps Frank Mayer and Associates for in-store bike display

August 28, 2019

Motorcycle titan Harley-Davidson is partnering with interactive technology leader Frank Mayer and Associates, Inc., to design, create and produce interactive…

How physical retailers can combat online competitors with experiential retail

Andrew Little, events and special projects manager at Creatacor Inc., shares insight on how experiential marketing adds value beyond the traditional retail…

Best Buy ranks high in customer help, but Dollar Store, Walmart not so much

August 27, 2019

A Wiser Solutions benchmark report reveals electronics seller, Best Buy, excels when it comes to customer assistance, while Walmart and Dollar Store are…

Retail leadership program launching at MIT

August 27, 2019

The National Association of Convenience Stores (NACS) is launching a retail innovation leadership program at the Massachusetts Institute of Technology with the…