Unemployment claims dipped in mid-April

May 1, 2019

The number of unemployed U.S. citizens took a bit of a dip in mid-April and hit nearly a 50-year low.

Consumers embracing payments via voice assistant, but wary about security

May 1, 2019

Research from Transaction Network Services Inc. indicates adoption of smart payments technology has grown substantially, but consumers have significant…

How Albertsons tackled digital transformation to boost customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…

Retailers embracing AI with realistic expectations, reveals study

April 30, 2019

Retailers understand the value proposition of AI and location intelligence technologies, but they don't expect it to fundamentally change their business.

March retail sales best in two years

April 30, 2019

Commerce Department data reveals U.S. retails sales in March grew at the fastest pace since the end of 2017, jumping 1.6% compared to February.

Leveraging machine learning to improve order fulfilment throughput

Prithwijit Mukherjee, global business manager at Wipro, discusses the impacts of machine learning related to BOPIS and identifies challenges retailers face and…

Social media, visual content to dominate online retail

April 29, 2019

A Bazaarvoice study reveals retailers are enjoying a 111% conversion lift among shoppers that engage with visual customer generated content and a 180% revenue…

Shutterstock debuts AR feature for iOS app users

April 29, 2019

Shutterstock if offering its first AR feature, a "view in room" capability, that lets users virtually position images on walls as part of the shopping…

L'Oreal taps Boots for AI advice tool

April 29, 2019

L'Oreal skincare brand La Roche-Posay has launched a AI-based spot-diagnosis tool that provides mobile and PC users free advice on skin care treatment.

3 ways retailers can win the innovation race

Dana Naim, head of marketing and content at Twiggle, explains that despite many retailers' best interests to embrace digital transformation, most are not…

Study: Too many choices can stall retail purchase activity

April 26, 2019

Providing too many product options prevents nearly half of transactions (46%) from taking place, according to Episerver's third annual Global Consumer Study.

Casino deploys Phi’s promotional kiosks for loyalty strategy, customer management

April 26, 2019

Tuscany Suites & Casino in Las Vegas has installed Phi's Lush platform and promotional kiosk solution for loyalty and patron management strategies…

Moltin platform lets brands sell directly on Facebook, Instagram

April 26, 2019

Moltin, a Boston-based technology developer, has launched social commerce technology that will allow retailers to integrate e-commerce platforms into Facebook…

NCR debuts Silver One for SMBs, retailers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

April 26, 2019

NCR Corp. debuted its NCR Silver One this week at a corporate event hosted by Michael Hayford, NCR president and CEO; Paul Langenbahn, executive vice president…

4 visual merchandising tips for boosting sales, driving growth

Marla Bracco, content marketing manager for shopPOPdisplays, explains how visual merchandising allows retailers to set themselves apart from their online…

Amazon Go no-cash reversal seen as response to legislative pushback

by David Jones — Editor, Networld Media Group

Amazon decision to reverse course on its cashierless Amazon Go stores is being seen as a response to economic and political push back given potential…

Chase offers digital gift card transfers to checking customers

April 25, 2019

Chase checking account holders can now send digital gift cards for more than 60 top retailers through the Chase.com website or Chase Mobile app.

JCPenney to close nearly 30 stores this year

April 25, 2019

In early January the J. C. Penney Company announced it would close three stores this year, and now the retailer is expanding the list to the 18 mark and…

Walmart to remodel three Long Island locations

April 25, 2019

Walmart is aiming to spruce up three Long Island, New York stores, deploying grocery pickup and delivery capabilities.

Bank Customer Experience Awards competition now open

April 24, 2019

Networld Media Group is accepting entries for the 2019 Bank Customer Experience Awards competition through Friday, June 14.