Survey: Retail store associates like tablets for enhancing customer service

December 11, 2018

A good majority of retail store associates, 66 percent, believe they can provide customers better service and improve the customer experience if they have…

Mall of America debuts Ellie the Elf concierge service for holiday shoppers

December 11, 2018

Those hitting the Mall of America in Minnesota for holiday shopping now have a new helper — Ellie the Elf.

Retail food purchase activities put states on the naughty, nice lists

December 11, 2018

In the spirit of the holidays Ibotta has released a "naughty or nice" list listing showing U.S. states that have the most, or the least holiday spirit.

The Necessity of Customer-Driven Marketing for Retail

As 2019 inches closer, the time to re-evaluate your various marketing and advertising strategies and campaigns in a way that will stand out in the…

Should retailers give up on UK's High Street?

Andy Wood, chairman, Go Inspire, explains why a mix of innovative and traditional channels is the ideal way of engaging with today's consumers.

Coinstar moves into France via Eurocycleur acquisition

December 10, 2018

Coinstar LLC has acquired Eurocycleur, a self-service coin counting vendor with 625 kiosks in major retailers across France.

Many millennials love Amazon more than drinking, sex

December 10, 2018

A good majority of millennials, 77 percent, are willing to give up drinking and 44 percent are willing to give up sex before giving up access to Amazon.

Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

The new retail era where logistics is both sexy and essential

by Chris Petersen — Owner, IMS

Chris Petersen explains why, from AI to predictive inventory, logistics isn't what it used to be.

JLL debuts its own retail brand at Minnesota mall

December 7, 2018

The Rosedale Center in Roseville, Minnesota is now home to "Rose & Loon," JLL's first 4,000-square-foot retail store. JLL is the largest third-party retail…

Supply chain gaining importance in customer experience, reveals report

December 7, 2018

The role of the supply chain is viewed as the next big thing, given that a majority of retailers acknowledge it's impacting everything from greater efficiency…

Walgreens debuts expanded home delivery service

December 7, 2018

In a quest to stay competitive when it comes to delivery options pharma giant Walgreens is adding next-day and same-day prescription home delivery.

Are you ready for Gen Z consumers? No BS allowed!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gen Z consumers comprise 26 percent of the population and they should not be confused with millennials.

Retailers missing omnichannel opportunities reveals report

December 6, 2018

Digital shoppers are all about convenience, selection and data privacy and one of every three dollars is being spent online, according to the BigCommerce 201…

Wayfair debuts membership program boasting exclusive perks, saving opportunities

December 6, 2018

Wayfair's MyWay membership program aims to make shopping easier and more affordable by offering unique benefits as well as exclusive sales and discounts, free…

Destini teams with Vengo on product sampling via vending machines

December 6, 2018

Destini, a product locator and store level intelligence platform for CPG brands across the U.S. and Canada, has teamed with Vengo, Inc., a provider of…

5 e-commerce best practices for retailers

Uma Kannappan, global product director, e-content at SGK, explains how retailers can optimize digital shelf product content to drive a better consumer…

Online grocery action sees uptick in fresh food purchases

December 5, 2018

Consumers are increasingly ordering groceries online and more than ever are purchasing fresh food items, according to a study from The Retail Feedback Group.

Online shoppers don't have much patience, reveals study

December 5, 2018

Retailers don't have as many chances for redemption with shoppers than they likely think, according to a Brightpearl report which reveals consumers aren't very…

Nordstrom expands gift pickup options

December 5, 2018

Nordstrom is expanding gift pickup options this holiday season way beyond store hours.