Avoid becoming Toys R Us: Make mobile-first discovery the retail experience

Andrew Blachman, COO of Tophatter, muses on the fate of Toys R Us and the lessons retailers should learn from -- especially as it relates to mobile retail.

Automated airport kiosks to triple by 2020

August 23, 2018

The global market for airport automated biometric facilitation will generate $1.3 billion in revenue over the next five years, with the deployment of more than…

Lowe's shuttering Orchard Supply Hardware, hires new CFO

August 22, 2018

While home improvement retailer Lowe's bested expectations with its latest earnings report, it also announced it will shut down its Orchard Supply Hardware…

Target enjoys strongest sales growth since 2005

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The 6.5 percent same-store sales spike in the latest quarter is the retailer's biggest growth in 13 years. Strong store traffic was cited as the main driver…

9 ways to impress retail customers with the visually unexpected

Ron Lutz, EVP and chief client officer of Miller Zell, offers up nine approaches to create a memorable visual experience, from lighting to virtual reality.

Mobile merchant transactions may drive financial inclusion

August 22, 2018

A new Juniper Research study forecasts that the use of mobile devices to make retail and store payments will act as a driver for financial inclusion of the…

Christmas can't come soon enough for a London retailer

August 22, 2018

A London department store has launched its Christmas Shop well before back-to-school shopping has ended.

The dilemma of tech innovation in retail environments

Wiser Solutions CEO Andy Ballard explains why retailers need to balance technology with the human touch in the brick-and-mortar retail environment.

Mall of America delivers Chinese mobile wallets acceptance via Citcon partnership

August 21, 2018

Mall of America is partnering with Citcon to implement Citcon's cross-border mobile payment product at various retail shops, guest services and throughout…

Las Vegas Freemont Street Experience taps Watchfire to renovate display canopy

August 21, 2018

The Fremont Store Experience in Las Vegas has selected Watchfire Signs to rebuild the LED canopy. Watchfire Signs will manufacture a display that is up to…

North Carolina debuts financial kiosks in detention center

August 21, 2018

The sheriff's office in Edgecombe County, North Carolina, has installed financial kiosks to eliminate the need for detention center staff to handle prisoners…

Hughes Named to Top 10 of Fortune Magazine’s 2018 Change the World List

World leader in broadband satellite technologies and services recognized for innovation that bridges the digital divide and provides connectivity where and…

Digital transformation driving the personalized retail customer experience

Anton Xavier, co-founder of Label Insight, explains how the forces of zero marginal costs and AI will impact Consumer Packaged Goods engagement in the retail…

UK consumers prefer email to communicate with card issuers, reveals study

August 20, 2018

Email is U.K. cardholders' most preferred means to communicate with their credit card providers, but concerns remain before issuers can deliver a consistent…

Apriva, On Track Innovations team up on unattended payment kiosks

August 20, 2018

Apriva, a provider of omnichannel payments and mobile solutions, has affirmed its partnership with On Track Innovations Ltd., a provider of cashless payment…

Convergence of the retail kind: The human touch

Sarah Tarraf, director, customer experience at Gongos, Inc., explains how Integrating digital strategies with all the humanistic qualities of the in-store…

Amazon Prime Day shoppers spending more, electronic top product focus

August 17, 2018

A new survey on shopping activity and behavior during the Amazon Prime Day event reveals consumers are spending more during the summer event, planning more and…

Engage3 taps Anup Doshi as CTO

August 17, 2018

Engage3 has named Dr. Anup Doshi as its new chief technology officer.

Franchise leaders share secrets of success and where customer experience plays in

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Franchise leaders from ClimbZone, Fiorentino, PrimoHoagies and PJ's Coffee offer up tips for emerging franchisors and future franchisees.

How retailers can avoid striking out during the World Series

Dean Frew, CTO and senior vice president of RFID Solutions, SML, explains how retailers, utilizing the right technologies, can cope with rising customer…