Cycle Gear taps data analytics to steer retail business forward, boost customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Motorcycle parts and apparel retailer boosts revenue and bottom line with HeadCount's traffic and conversion technology.

Kagan: Grocery kicking to high gear with e-commerce, home delivery

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why grocers can't simply choose to sit the change wave taking place in their industry. If they do, the wave will pass them by, leaving them…

Former Kohl's leader joins retailer Albertsons

May 31, 2018

Gautam Kotwal, a former Kohl's leader, is now executive vice president and chief data and analytics officer at Albertsons Llc.

Kroger gets into meal kit business with Home Chef acquisition

May 31, 2018

Kroger isn't about to sit idle as meal kit services expand and is spending about $700 million for Home Chef to make sure it's in the game.

Retail precision: Where are your next best customers?

Gary Sankary, head of retail for Esri, explains why the emphasis on customer experience must continue for retailers wanting to successfully navigate through…

Retail sales show healthy jump in April

May 30, 2018

April's retail sales were 0.4 percent higher compared to March and 2.8 percent higher compared to a year ago.

Oklahoma gets its first Amazon fulfillment center

May 30, 2018

Amazon plans to open a 600,000-square-foot fulfillment center in Oklahoma City by the end of 2019.

Verizon installs free Wi-Fi kiosks in upstate NY

May 30, 2018

New Rochelle, New York, is the first city in the country to have Verizon's Digital Kiosks, according to The Journal News.

Why delivery is playing a starring role in the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the bandwagon will likely be…

Delaware Lottery debuts lottery ticket kiosks in Wawa locations

May 29, 2018

The Delaware Lottery has begun installing self-serve lottery ticket kiosks at more than 40 Wawa sites, marking the first time customers can buy tickets at the…

Consumers spending less at restaurants, reveals survey

May 29, 2018

Americans are looking to not only spend less during restaurant visits, but also hope to dine out less frequently this year, according to a survey by…

Meridian celebrates decade of kiosk development

May 29, 2018

Meridian, a kiosk manufacturer and software developer, will be celebrating its 10th year of developing kiosk-driven software.

5 steps to customer continuity

Mike Small, chief client officer at Sitel Group, explains why it's no longer enough for brands to provide consumers with a mobile app or automated tweets in…

Rewards.com users now earning, redeeming Dash digital currency at retailers

May 28, 2018

Dash, a company that frames itself as an alternative to bitcoin, has announced a partnership with Rewards.com, a loyalty rewards website incentivizing…

Target enjoys best traffic growth in over a decade

May 25, 2018

The first quarter was a winning one for Target as the retailer enjoyed a 3.7 percent traffic spike, a comparable sales growth of 3.0 percent and digital sales…

How AI, AR & VR impact retail this year (apocalypse not included)

James Hoshor, senior mobile strategist and solutions architect for Propelics, explains that with artificial reality initiatives impacting consumer engagements…

Target makes beauty shopping a bit easier

May 24, 2018

Target is focused on making beauty shopping easier given it offers more than 1,000 beauty brands.

Lowe's taps J.C. Penney CEO to take helm

May 24, 2018

Marvin Ellison has resigned his CEO role at J.C. Penney to take the helm as Lowe's CEO.

Kroger, Ocado partner up to revamp the U.S. grocery customer experience

May 24, 2018

Kroger is partnering with U.K.-based grocer Ocado Group to use its technology, the Ocado Smart Platform, in a quest to redefine its U.S.-based customer…

How Do Millennials Want to Engage with Loyalty Programs?

We recently launched CodeBroker’s Mobile Loyalty Survey. The report, based on research with 1,300 loyalty program members, has received a great deal of…