Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead…

How to boost retail operational efficiency via process management

Mark Holenstein, COO at Signavio, maps out why having the best omnichannel strategy is not only important, but necessary when competing with other high-volume…

Survey: Consumers want Amazon-like store experience

April 16, 2018

Consumers, especially millennials, are increasingly expecting an "Amazon-like" experience when in a retail store environment and that means retailers need to…

Personalization, physical-digital integration dominating retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…

5 ways AI can do the heavy lifting in the retail customer experience

Katrina Gosek, senior director, digital customer product strategy at Oracle, explains why success in the next era of retail won't come from adding the latest…

Amazon expands Key access nationwide

April 13, 2018

Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities.

RetailAI taps Mike Bristol for VP role

April 13, 2018

Mike Bristol is now vice president, personalized marketing, at Symphony RetailAI.

Macy expanding off-price outlet strategy

April 13, 2018

Macy's, in a bid to lure price-conscious consumers, plans to open 100 Backstage location across the nation this year.

Nordstrom launches men's store in Manhattan

April 12, 2018

History is being made this week as Nordstrom's launches its first-ever Manhattan, New York store.

Watch out Amazon Go, China's BingoBox is on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.

Retail leader named as Deutsche Bank CEO

April 12, 2018

Christian Sewing, who has a deep background in retail banking, is taking over as CEO at Deutsche Bank.

Sally Beauty trims jobs in restructuring strategy

April 12, 2018

In a quest to restructure and save on annual operating costs Sally Beauty Holdings, a retailer and wholesaler, has slashed jobs at its headquarters.

A new purpose for in-store retail in 2018: customer delight

Justin Jones and Ashley Welch, co-founders of Somersault Innovation, explain the focus of in-store retail and why it's all about creating 'Cathy' moments -…

Nine West heading into bankruptcy

April 11, 2018

A "lack of fashion-forward products and design missteps," as well as decreasing consumer traffic are prime factors prompting retailer Nine West to file for…

Boxed debuts membership program

April 11, 2018

Boxed customers wanting lower shipping fees and bigger price breaks are going to have to pay as the e-commerce grocery site is deploying an annual membership…

Kagan: E-commerce threat gives retail a choice - fight or die

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Analyst and blogger Jeff Kagan believes retail must cannibalize itself or new competitors like Amazon Go and Whole Foods will eat them alive. There is no…

Supervalu exploring sale, claims report

April 10, 2018

Grocery wholesaler Supervalu might be in the process of putting itself up for sale, according to a Bloomberg report, which did not cite a source except to note…

Shopgate names Michael Haze as strategy, solutions vice president

April 10, 2018

Michael Haze has been named vice president of strategy and solutions for Shopgate, and is the company's first product development-focused leader in the U.S.

Another Amazon fulfillment center slated for Nevada

April 9, 2018

Amazon plans to open another fulfillment center in Nevada, adding another 1,000 full-time associates to the already 3,000 it employs in the state at three…

Walmart mulling PillPack delivery service acquisition, claim reports

April 9, 2018

In yet another move to expand way beyond typical retailing Walmart is reportedly mulling the acquisition of medication delivery player PillPack.