Study: Consumers are spending, tapping social media, blogs for product research

February 26, 2018

A TD Bank study reveals 73 percent of consumers made a major purchase in the last year, and the biggest spenders are using social media and blogs to conduct…

Study: Cash use dips in UK, debit purchase on rise

February 26, 2018

This year in Britain, debit cards will surpass cash as consumers' preferred method of payment — especially in cities.

Google Pay officially arrives

February 26, 2018

Google has officially released the new Google Pay app for Android, which brings all of the company's payments platforms under one umbrella with a new name to…

NYC Asian American grocery chain now taking Alipay

February 26, 2018

New York City-based iFresh, an Asian American grocery supermarket chain and online grocer, announced that its customers will soon be able to pay for items…

Adding value to the retail customer experience

Nick Godfrey, executive vice president and co-founder of Customer Portfolios, explains why marketers need to think outside the box to retain customers in the…

Coinstar taps German hypermarket retailer for consumer coin-counting kiosks

February 23, 2018

Coinstar has partnered with the German retailer, Real Hypermarkets, to bring coin-counting kiosks to consumers, according to a press release. With the…

Upscale Mexican store renovates with BrightSign-powered digital signage

February 23, 2018

El Palacio de Hierro, a department store chain in Mexico, recently upgraded its flagship store Al Palacio de los Palacios in Mexico City with a 60-inch LED…

3M, eyefactive debut interactive digital signage

February 23, 2018

3M and eyefactive recently teamed up to showcase interactive digital signage at Integrated Systems Europe in Amsterdam. The companies displayed touchscreens…

Oregon park putting cashless payment kiosk to the test

February 23, 2018

Lane County Parks is installing a kiosk at Mt. Pisgah in Eugene, Oregon, that will no longer take cash in the interest of reducing thefts and offering greater…

Chicago adding 50 payment kiosks for city services

February 23, 2018

Chicago's department of finance will add 50 additional payment kiosks in city buildings as part of an effort to upgrade online municipal services' payment…

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…

Redbox boosting video-on-demand titles

February 22, 2018

Redbox plans to roughly triple the number of titles it offers in its new video-on-demand streaming service, known Redbox On Demand, which launched in December…

Vegas airport deploys marriage certificate kiosk

February 22, 2018

Passengers at McCarran International Airport in Las Vegas can now apply for a marriage license as they are waiting to get their bags from the carousel…

Can you trust your implementation partner to manage scope?

Tom Schoen, president, BTM Global, explains the role of an implementation partner, what they are responsible for and why communication is critical, early on…

Walmart shares take a bit of a tumble

February 21, 2018

A boom in online sales is being cited as the main driver in an 8.6 percent share drop for Walmart.

Jet.com founder Marc Lore mulling leaving Walmart, claims report

February 21, 2018

Wamart.com CEO Marc Lore, founder of Jet.com, which is owned by Walmart, is reportedly considering leaving his role, according to a New York Post report.

Lessons learned from two of the best brick and mortar retailers

by Chris Petersen — Owner, IMS

Blogger Chris H. Petersen explains how two of the top retailers are thriving by doing more than helping consumers make the purchase.

Kagan: How AI growth wave will transform retail

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains how artificial intelligence will transform the retail customer experience in the next few years and why retailers don't necessarily have to…

Amazon layoffs in the works

February 19, 2018

Amazon is reducing its workforce in Seattle, and in other locations, reportedly slicing several hundred jobs, according to the Seattle Times.