JD.com debuts first store in new high-tech supermarket chain

January 8, 2018

Chinese ecommerce player JD.com is opening the first of what will be a chain of high-tech supermarkets in Beijing.

How to capitalize on the OOH viewing experience to keep customers

Curt Marvis, CEO and co-founder of QYOU Media, explains how retailers can take advantage of DOOH now that customers are watching more video than ever before.

Kiosk Marketplace Influencer of the Year: Under Armour's Christiana DiMattesa

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store…

Macy's to slash 5,000 jobs despite solid holiday sales

January 5, 2018

Despite a boost in holiday sales this past season Macy's expects to cut 5,000 jobs and close seven stores.

Sears adds 103 stores to closure list

January 5, 2018

In addition to 63 planned store closures, Sears expects to shutter another 103 by April of this year.

Star Micronics, Sophatar launch digital signage service

January 5, 2018

Star Micronics and Sophatar are launching a digital signage service, called Sophatar POS Signage, for all Star Cloud Services members.

Store closures will hit 12K in 2018

January 5, 2018

The start of the new year will bring a "rash" of bankruptcy filings and store closing announcements, according to a Business Insider report that cited data…

Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

Indian hospital services kiosk offers pay services, info

January 4, 2018

The Rashtriya Ispat Nigam Limited — Visakhapatnam Steel Plant, a public enterprise of the Ministry of Steel in India, has introduced an employee information…

Tax bill may impact retailer strategy in several ways

January 4, 2018

Retailers will likely be hiring less workers and embracing automation technology due to the new federal tax laws.

National Returns Day will be busy, claims UPS report

January 3, 2018

Tuesday, Jan. 3, is National Returns Day, and it's expected to be a record setter as UPS predicts 1.4 million items will be returned. That represents an …

Kagan: Think retail is dying? Think again

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Analyst Jeff Kagan explains why there is no death knell to be rung for retail. Sure there is intense pressure, and certain retailers are folding, but others…

Industry experts offer up 2018 predictions on retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…

Malta taps Media mea interactive outdoor displays for tourism

January 2, 2018

Media mea, a display manufacturer, has deployed 10 MECO 70-inch outdoor interactive kiosks around the Castille Place in Valletta, Malta. The kiosks will offer…

Another Chinese city taps Alipay for transit payment option

January 2, 2018

Xi'an is the latest Chinese city to accept Alipay on its subway system, according to local reports. The system started to accept Alipay as of Jan. 1.

Transparent digital signage market poised for robust growth

January 2, 2018

The transparent digital signage market is expected to grow at a compound annual growth rate of 28.7 percent from 2017 to 2021, according to a report by…

3D virtual concierges deliver enhanced retail experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Intelligent virtual assistants enable hotels to boost customer experience by allowing guests to interact with a 2D or 3D agent via digital signage, kiosks or…

Trump tweet: Amazon making US Postal Service dumber and poorer

December 29, 2017

President Donald J. Trump in a tweet Friday claimed mega etailer Amazon is getting richer and the United States Postal Service is getting dumber and poorer…

2017 retail influencer: Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

Kroger advancing self-checkout strategy

December 29, 2017

Supermarket chain Kroger is set to expand its self-checkout service to 400 stores in 2018, according to a report from the Cincinnati Business Courier.