5 Sephora stores debuting at Tanger centers

June 18, 2024

Tanger, an outlet and open-air retail shopping operator, will bring five more Sephora stores to its shopping centers this year.

Lack of information, poor product top reasons for abandoning purchase

June 17, 2024

Half of consumers have abandoned a potential purchase online or in store in the last six months due to not finding sufficient information on the product and…

Unlocking exceptional customer experience in retail

by Samir Gosavi — Chief Business Officer, LTIMindtree

Research reveals consumers are willing to pay a premium for products from companies that demonstrate a deep understanding of and care for their customers.

Nearly half of consumers will download apps to get loyalty promotions, exclusive deals

June 17, 2024

Just about half, 49%, of U.S. consumers will download a brand's app to get loyalty deals and exclusive deals, according to the EY Future Consumer Index survey…

Consumers willing to spend despite smaller jobs, wage gains

June 14, 2024

Consumers are still willing to spend despite smaller job and wage gains and high interest rates, according to the National Retail Federation.

Father’s Day spent to hit $22.4B

June 14, 2024

Father's Day spending is projected to hit $22.4 billion this year, according to a survey from the National Retail Federation and Prosper Insights &…

How robots are helping fashion seller Boozt drive fast order fulfillment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Customers want orders fast and at Boozt, a Nordic online fashion retailer, a robot fleet is helping the e-commerce provider exceed that customer expectation.

National Retail Solutions (NRS) Levels Playing Field for Independent Retailers with Affordable Ecommerce, etc.

Online ordering with POS-linked store Website and Shopping App, with home delivery service through DoorDash, Uber, Point Pickup, and Relay

Home Depot tops with consumers

June 13, 2024

Home Depot captured 29% of home improvement spending in the first quarter of the year with Lowe's taking second place with 20%, according to a Numerator survey.

Navigating ethics and AI in retail

by Colin Bodell — Chief Technology Officer, Bazaarvoice

Brands and retailers have embraced AI as a transformative force. Yet, with great power comes great responsibility.

TJ Maxx, Marshalls security employees wearing body cameras

June 13, 2024

Security workers at TJ Maxx and Marshalls stores are wearing body cameras to stem shoplifting and to boost store safety.

Walmart switches from paper shelf labels to digital screens

June 12, 2024

Walmart will now have digital pricing in its aisles as the mega retailer is switching out paper shelf labels for digital price screens.

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

by Rhonda Hiatt — global CEO at Clear, part of M&C Saatchi

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to…

Gen Z top gift givers on Father’s Day

June 12, 2024

The Gen Z consumer is the mostly likely to give gifts on Father's Day this year, according to a Numerator survey of 5,500 consumers.

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

Fun.com leader shares customer experience, engagement strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, Dianna Lyngholm, director of creative services and e-commerce at Fun.com, talks with…

Wawa breaks ground on 1st Ohio store

June 11, 2024

Wawa has broken ground on its first Ohio store. The convenience retail store chain, which operates more than 1,050 locations in eight states and D.C., will…

Spirit Halloween already hiring for spooky season

June 10, 2024

Spirit Halloween is hiring 50,000 seasonal employees ahead of the spooky season store openings which number more than 1,500 retail locations in the U.S. and…

eBay drops American Express credit card acceptance

June 10, 2024

eBay will no longer accept American Express credit cards citing the swipe fees charged to merchants.

Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity

Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…