What Macy’s, Neiman and Guess reveal about price wars

by Bryan Pearson — President, LoyaltyOne

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

NRF: Retail sales in April 'disappointed'

May 15, 2015

Stephen E. Schatz, with the National Retail Federation, is reporting that an earlier-than-normal Easter holiday did not play a major factor in consumer…

Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

Study reveals how consumers feel about giving to charity at the register

May 15, 2015

The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.

Consistency and avoiding Whac-A-Mole

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

An important attribute of a leader is consistency. Without it, employees are left to wonder what is and isn't acceptable. This also takes focus and energy away…

IBM releases cloud-integrated solution for marketing

May 14, 2015

IBM launches cloud-based product aimed at helping brands meet the growing complexity in retail, omnichannel customer experiences.

Generation gap narrowing when it comes to customer service

May 14, 2015

New research shows there is no secret formula for serving millennials who have higher expectations.

Gap Inc. reports April Q1 sales results

May 14, 2015

Gap Inc. this week reported that April net sales were $1.21 billion for the four-week period ended May 2, 2015, compared with net sales of $1.33 billion for…

3 myths keeping customers away from online shopping

Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.

BRP: Customer experience top priority for retailers

May 13, 2015

Boston Retail Partners' 2015 Unified Commerce Benchmark Survey reveals customer experience as top CRM priority for retailers.

NRF: Congress must restore Trade Promotion Authority

May 13, 2015

Matthew Shay, president and CEO of the National Retail Federation, writes openly about the TPA and the impact it has on retailers.

Signorelli Company breaks ground on Valley Ranch Town Center

May 13, 2015

Valley Ranch Town Center will be the largest retail project in the Houston area with 1.8 million square feet of shopping.

Merchandise 50% more beverage cans in the same display space with new can merchandiser

Merchandise 50% more beverage cans in the same amount of display space with the new Three-Tier Can Merchandiser from FFR Merchandising.

Papyrus-Recycled Greetings launches B2B e-commerce site

May 12, 2015

Created exclusively for its small business retailers, the website offers a streamlined process for ordering greeting cards online.

Whole Foods delivers record Q2 sales

May 12, 2015

Whole Foods ended the quarter with total cash and cash equivalents, restricted cash, and investments of approximately $1.1 billion.

Smart Merchandiser releases cloud-based version of e-commerce tool

May 12, 2015

With the new cloud-based version, merchandisers can update Smart Merchandiser's latest features.

Retailers cautious about embracing upgraded payment options

by Josh Fischer — Editor, NetWorld

Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.

Report reveals e-commerce opportunities

May 11, 2015

Oban Digital released this week a report that unveils local events from around the world offering e-commerce opportunities.

Walmart aids Chinese businesses in sustainability efforts

May 11, 2015

The Walmart Foundation announced an $875,000 grant to The Sustainability Consortium to expand its efforts to support Chinese businesses.

April's higher shopping rates doesn't equal sales growth

May 11, 2015

Traffic rebounded, while cautious spending lingered in April.