Phablet users big on social, engage most with ads in the evening

May 20, 2014

Opera Mediaworks has released a study on phablet users that identifies how their media consumption habits differ from those of smartphone and tablet users, as…

Making data-driven decisions with your POS

by Chris Allen

Three questions to ask of your business to understand how to leverage POS data for a competitive advantage.

Five steps for staging a successful pop-up shop

Many pop-up shops are thrown together at the last minute, and often, it shows.

Samsung installing 'Entertainment Experience areas' in 500 Best Buy stores

May 16, 2014

Samsung recently announced a new retail initiative at select Best Buy stores, aimed at working with the electronics retailer's goal of providing customers…

CEO of eBay considers adding Bitcoin integration to PayPal

May 16, 2014

Bitcoin integration soon might happen on eBay.

Why your customer service has to include selling

by Bob Phibbs — CEO, The Retail Doctor

In addition to acquiring new customers, retailers need to focus on selling more to their existing ones.

Sainsbury’s store bags more self-service checkouts

May 15, 2014

The Sainsbury’s store in Bath, U.K. has installed more self-service tills as part of a refurbishment, the Bath Chronicle reports. The store, located in Bath’s…

Retailers launch comprehensive cyber intelligence sharing center

The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center (Retail-ISAC).

Home Depot announces hurricane preparedness clinics

May 15, 2014

The Home Depot has announced its second annual Hurricane Preparedness Workshops, a single-day effort to prepare residents in storm prone regions for the…

Pizza Hut, Firehouse Subs, Atlanta Falcons, McAlister’s Deli executives to speak at CONNECT Mobile Innovation Summit

May 15, 2014

Networld Media Group has announced the slate of panelists for the "C-Level Roundtable" closing general session at the 2014 CONNECT Mobile Innovation Summit in…

Ten questions every retailer must ask in order to survive

by Chris Petersen — Owner, IMS

It's not what you know ... it's what you don't know that could be hurting your business.

New RSR report finds the potential in retail emails

May 14, 2014

In a new report available today, “Retail’s Email Moment: How Personalization Can Revitalize Retailers’ Email Strategy,” RSR Research analysts Nikki Baird and…

Paytronix upgrades mobile features for restaurant platform

May 14, 2014

Paytronix Systems Inc. has added enhancements to the mobile and messaging aspects of its loyalty platform, geared toward the restaurant and retail industries.

Magento adds Bill Me Later, PayPal Express features

May 14, 2014

At this week′s Imagine 2014 global e-commerce event, eBay Enterprise released the newest versions of Magento Enterprise Edition (version 1.14) and Community…

Why big data is big news for retailers

by Clare Evans

Unlike ever before, brands can build up a truly accurate picture of their individual customers, as well as overall demographics.

CXPA announces Customer Experience Innovation award winners

May 14, 2014

The Customer Experience Professionals Association (CXPA), an international non-profit organization created to guide and enhance the growing professional field…

Square adds feedback feature to digital receipts

May 13, 2014

Square has announced the launch of Square Feedback, a new product that the company says turns digital receipts into a powerful channel between buyers and…

New survey explores Millennials and how they view loyalty programs

May 13, 2014

PunchTab, a omni-channel engagement and insights platform, has released a new study on Millennial purchase behavior among fashion brands and retailers.

NRF says retail sales were unchanged in April

May 13, 2014

Despite nicer spring weather, consumers tempered their spending in the month of April. According to the National Retail Federation – the world's largest retail…

IBM unveils portfolio of cloud-based engagement tools

May 13, 2014

IBM today announced "IBM ExperienceOne," a new integrated portfolio of cloud-based and on premise offerings that it says will help clients quickly deliver…