ComQi Support for Hurricane Sandy Relief at Customer Engagement Technology World

Due to the devastation that the northeast sustained from Hurricane Sandy, ComQi aspired to show support on a large scale.

Staples to allow Amazon to install shipping lockers in its stores

November 6, 2012

Office supply retailer Staples announced Monday that it is going to allow Amazon to install its shipping lockers in its U.S. stores. The lockers, which have…

Mattel, Walmart test virtual pop-up store in Canada

November 6, 2012

To help Torontonians celebrate the holiday season, Mattel and Walmart Canada have launched the first pop-up virtual toy store in Canada, providing a QR…

CETW12: 5 Things to look for at CETW NYC

by Christopher Hall — w, t

CETW in New York City is set to open; here's what to look for this year.

Lacoste launches pop-up shop at Cannes exhibition

November 5, 2012

In preparation for its 80-year anniversary in 2013, Lacoste introduced its new collections inside of a pop-up store concept designed for travel retailers at…

Ingenico launches loyalty solution in Europe

November 2, 2012

Ingenico announced the European launch of its Next Generation Loyalty solution for retailers and quick-service restaurants to interact with digital consumers…

Price-matching becomes retail holiday strategy

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

With showrooming abounding, retailers look to match prices of online competitors. Is that a good idea?

The waiting is the hardest part (for your customers)

by Micah Solomon — president, four aces inc

Timeliness is a critical part of creating a successful customer experience. As a business keynote speaker, I'm often heard calling on company and conference…

Blogger: The future of fashion is tech

November 1, 2012

A retail analyst on the blog Vision Mobile highlighted some trends around the latest buzzwords in the industry: "fashion tech."

Retail CIOs think industry needs tech overhaul

November 1, 2012

Retail is in serious need of a technology revolution, according to recent research from Virgin Media Business. 

Convenience is key in Walmart's plans to deploy more NCR self-checkouts

November 1, 2012

The world's largest retailer will ramp up its self-checkout offerings during 2013. According to an announcement from NCR, Walmart will be installing 10,00…

JDA, RedPrairie announce merger

November 1, 2012

RedPrairie and JDA Software announced today that they have entered into a definitive merger agreement.

MMD Introduces New Philips Edge-lit LED Commercial Display Line with Flypaper Express

MMD, the exclusive licensee for Philips Commercial Signage and Philips Monitors Worldwide, announced today the debut of the Philips Q Series with the 32-inch…

Halloween and Sandy boost retail sales

October 31, 2012

The Johnson Redbook Index, an indicator of performance in U.S. retail sales, released figures yesterday showing that national chain-store sales fell 1.…

Glass Handbag store, Las Vegas

Specialty handbag designer Glass Handbag totally redesigned this office space to become their boutique store. The company designs and sells handbags that are…

Sporting goods store entertains shoppers with augmented reality

October 30, 2012

Sporting goods retailer Scheels recently installed an ArmorActive iPad kiosk in its Sandy, Utah, megastore, providing shoppers a taste of augmented reality.

Apple axes SVP of retail division

October 30, 2012

Apple announced today the immediate departure of John Browett, the company's newly minted SVP of retail. Browett has encountered some snags in his six-month…

ShopperTrak acquires RelTel in move to improve analytics power

October 30, 2012

ShopperTrak, a company that analyzes foot traffic data for retailers, today announced its acquisition of surveillance analytics startup ReTel Technologies. 

In the wake of Sandy, brick-and-mortars become supply heroes

October 30, 2012

Storm preparations for Hurricane Sandy provided brick-and-mortar retailers a morale boost, serving as a reminder that online shopping is useless in times of…

How retailers can attract more male customers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In RCE podcast #8, Kim Nasief, CEO of Measure CP, and I were asked if there is a way to attract male shoppers to stores. The generally held and widely accepted…