Survey: Mobile technology leads to better customer experience

December 19, 2011

Three in four retail associates and managers said they provide a better in-store customer experience when equipped with the latest mobile technologies…

Small surf shop plans to overtake competitors with technology

Florida's Friction is using Apple's FaceTime, social media and QR codes to compete with major retailers in the industry.

PayPal tests new NFC mobile payment app

by James Wester — Editor 1, Mobile Payments Today

The company is launching a pilot program using NFC technology to enable in-store purchases.

Customers can now print iPhone photos at kiosks

December 18, 2011

NK Works Co., owned by Noritsu Koki Co, has developed software for kiosks and consumer terminals that enables customers to make prints from their iPhones at…

American Apparel adds to its 'shop-in-shops' UK locations

December 18, 2011

American Apparel, a vertically integrated clothing manufacturer based in Los Angeles, has opened two more shop-in-shops inside Selfridges, a London department…

How the Choice of Digital Signage Software Affects Your Network's Business: A Healthcare Network Example

Digital signs help patients get a fuller service, while allowing doctors to serve more patients more efficiently.

Clear Channel France setting the mood with Mood Media

December 15, 2011

In-store media specialist Mood Media France, a subsidiary of Mood Media Corp., recently announced the signature of a strategic digital signage partnership…

Epic Retail Fails of 2011 [Infographic]

by James Bickers — Editor, Networld Alliance

It’s been a rough couple of years for retail, but it’s been especially bad for some. Here are seven particularly startling “retail fails” from the past year.

Kum & Go partners with NCR

December 14, 2011

NCR Corp. announced it will implement its Radiant c-store technology in each of Kum & Go's 400-plus stores. The chain, which is the fifth largest…

NRF upgrades holiday forecast, expects sales to rise 3.8 percent to $469.1 billion

December 14, 2011

With just 10 days until Christmas, the National Retail Federation has revised its holiday forecast upward, expecting holiday sales to rise 3.8 percent this…

AT&T opens interactive store in Illinois

December 14, 2011

AT&T has opened a high-tech retail store in Champaign, Ill. The store offers a unique way for customers to interact with and shop, including a hands-on…

Luxury watch retailer launches MICROS-designed website

December 14, 2011

Tourneau, a luxury watch retailer with 38 stores throughout the country, has launched its website, Tourneau.com, using MICROS-Retail Open Commerce Platform.

The problem with mobile wallet no one is talking about

by Doug Stephens — President, Retail Prophet Consulting

If you own a credit card, it's entirely possible that you've run into situations where your card won't work. Maybe your credit limit was exceeded, your mag…

"I hate coupons!"

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

This from a woman who's been clipping coupons most of her life. What raised this angry cry?

Parents playing with the idea of Netflix-style toy rental

Is toy rental by mail a fad, or is it here to stay?

NRF: Most consumers have most of their gift shopping left to do

December 13, 2011

It's the final countdown. Over the next few weeks, millions of Americans will visit stores and websites in droves – some for the first time all holiday season…

Luxury spending is up

December 13, 2011

The 99 percent may still be struggling, but luxury spending is up, according to the Boston Globe, which reported that some retailers are even reporting that…

Prepaid cards see largest increase in activation dollars in 4 months

December 13, 2011

First Data Corporation, a provider of electronic commerce and payment processing, today released its First Data SpendTrend Closed-Loop Prepaid Cards analysis…

PayPal to enter daily deal space with mobile product

December 13, 2011

A report from Bloomberg said that PayPal will be moving into the daily deal space to compete head-to-head with Groupon Inc. and LivingSocial.com.

The best way to feel a brand is to hear it

by Mark Murray — Director, The Store Channel

As we're all shopping (or perhaps "auditing") stores filled with the sounds of the season, it's a good time to talk sound. Believe me when I tell you - sound…