Technology

1 in 3 companies will replace workers with AI in 2024

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November 20, 2023

One in three companies will replace employees with AI in 2024, with 53% of companies currently using AI, according to a ResumeBuilder.com survey.

Respondents included 750 business leaders from companies that use AI or plan to use it in 2024. The survey was commissioned by ResumeBuilder.com and conducted by Pollfish on Nov. 2, 2023, according to a press release.

Among companies using AI, 67% use it for customer support, 66% for research, and 61% for creating summaries of meetings or documents.

The data also revealed 37% reported workers were laid off because of AI in 2023, and 44% that use AI or plan to use it in 2024 stated they plan to lay off employees due to AI in that year.

"I'm not surprised by these results, and I hope this article is a wake-up call for anyone rejecting AI in their industry or function," Julia Toothacre, resume and career strategist at ResumeBuilder, said in the release. "Employees need to find ways to grow their skills and stay relevant in their field if they don't want their job to be given to AI."

The survey also revealed 91% using AI or planning to use it in 2024 will hire in 2024, and 96% of these companies said it will be very or somewhat beneficial for candidates to have experience with AI; 83% said that employees with AI skills will have more job security at their company than employees without AI skills.

The full report has been made available online.