News
Shoppers bought more, spent less on Black Friday Weekend
December 9, 2024
Shoppers bought more during the Black Friday weekend but spent less by prioritizing early deals and savings. They spent 5% less per purchase while increasing…
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National Retail Solutions debuts NRS Purple payroll, workforce management platform
December 6, 2024
National Retail Solutions, which offers point-of-sale technology and credit card processing for independent retailers, has debuted NRS Purple, a payroll and…
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Amazon top favorite for Cyber Weekend shoppers
December 6, 2024
Amazon topped the list of retailers favored by Cyber Weekend shoppers, according to a Numerator survey that polled over 9,600 shoppers.
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Top performing companies are tapping empathy, AI, personalization
December 5, 2024
The top performing companies are those using personalization, AI and leveraging values-based empathy to not only meet customer needs but demonstrate a deep…
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Thanksgiving holiday weekend shopping beats expectations
December 5, 2024
The five-day holiday shopping weekend, from Thanksgiving through Cyber Monday, was a busy one as an estimated 197 million shoppers went shopping, according to…
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Millennium Hotels and Resorts tap AI voice assistant to enhance guest experience
December 4, 2024
Millennium Hotels and Resorts has deployed the Aiello AI-powered voice assistant to enhance the guest experience by providing personalized, voice-activated…
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Car dealerships committing big to AI
December 4, 2024
Car dealerships are ramping up commitment to using AI in operations with 81% expecting their AI budgets to rise in 2025.
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Most retail associates concerned about loss prevention
December 3, 2024
A hefty number of retail associates, 84%, are concerned about loss prevention and the lack of technology to spot safety threats or criminal activity.
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Many retail workers not feeling safe this holiday sales season
December 3, 2024
More than half of American retail workers, 57%, are feeling unsafe as the retail industry heads into peak holiday shopping and many of more than a thousand…
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Black Friday online sales up over 2023 retail activity
December 2, 2024
This year's U.S. Black Friday retail sales jumped 3.4% compared to 2023 and online sales growth was even more robust, growing 14.6% compared to last year.
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Cyber Monday expected to be a record-setting sales day
December 2, 2024
Consumers are projected to spend $13.2 billion on Cyber Monday, a 6.1% jump year over year compared to 2023 with $750 million more than last year.
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Batteries Plus surpasses milestones in franchise, commercial growth
November 27, 2024
Batteries Plus achieved a 23.7% year-over-year increase in total systemwide commercial sales for October and franchise commercial sales grew by 24.4%, setting…
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Kohl’s chief leaving, Michael’s CEO taking role
November 27, 2024
Kohl's CEO Tom Kingsbury will step down from his role come Jan. 15, 2025 and Ashley Buchanan, currently Michael's CEO, will take his place.
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Fashion retailer Goddiva unveils AI-powered digital dressing room
November 26, 2024
Goddiva, a fashion retailer, has teamed with Zyler, an AI-powered virtual try-on technology provider, to launch an AI-driven digital dressing room.
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Bealls taps Legion Technologies to boost retail employee experience
November 25, 2024
Bealls Inc. is deploying Legion Technologies' AI-driven platform to modernize the retail store associate experience and optimize its labor operations.
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Gen Z leading the pay later movement
November 25, 2024
Gen Z is the leading cohort to prioritize using pay later options when it comes to personal purchases, entertainment and dining out this holiday season and 35…
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Marks & Spencer expands services contract with Diebold Nixdorf
November 22, 2024
Marks & Spencer, one of the largest retailers in the U.K., has renewed and increased the scope of its services contract with Diebold Nixdorf.
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Gen Z loves AI-powered service but still sees need for human interaction
November 22, 2024
Over half, 60%, of Gen Z consumers love the speed and convenience of AI-powered customer service but still wants human interaction when it comes to handling…
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Most consumers will be shopping Cyber Weekend
November 21, 2024
Well more than half of consumers, 73%, plan to shop Cyber Weekend and 63% plan to purchase holiday gifts during the holiday sales event.
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Frank Mayer and Associates nominated for 2025 Vendors in Partnership Award
November 21, 2024
Frank Mayer and Associates, Inc. has been nominated as a 2025 Vendors in Partnership Awards recipient. The nomination celebrates the company's commitment to…
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