News
Best Buy ranks high in customer help, but Dollar Store, Walmart not so much
August 27, 2019
A Wiser Solutions benchmark report reveals electronics seller, Best Buy, excels when it comes to customer assistance, while Walmart and Dollar Store are…
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Retail leadership program launching at MIT
August 27, 2019
The National Association of Convenience Stores (NACS) is launching a retail innovation leadership program at the Massachusetts Institute of Technology with the…
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Target hits 2 store-related milestones
August 26, 2019
This summer marks two big milestones for Target: The retailer cut the ribbon on its hundredth small-store format and surpassed the 500th store remodel mark.
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What consumers want: fast help, flexible delivery
August 26, 2019
The two top things wanted by today's retail consumer are easy and fast online "chat" help and flexible delivery options, specifically in-store pickup and…
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Beauty e-tailer taps Contentsquare to advance e-commerce functions
August 26, 2019
Feelunique, an online-only beauty retailer, is partnering with digital experience analytics platform, Contentsquare, in a quest to enhance the customer…
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Amazon expands AmazonFresh to Houston, Minneapolis, Phoenix
August 23, 2019
Amazon Prime members in Houston, Minneapolis and Phoenix now can shop for fresh grocery items via AmazonFresh which features free one- or two-hour delivery.
read nowUrban Outfitters taps Qualtrics to advance customer experience
August 23, 2019
Urban Outfitters is deploying the Qualtrics CustomerXM platform across physical stores and digital commerce channels to enhance its customer experience…
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Smart & Final deploys Toshiba technology to boost customer experience, store associate satisfaction
August 23, 2019
Food retailer Smart & Final is tapping Toshiba's global commerce solutions to improve store operations, boost the retail customer experience and enhance…
read nowThe physical retail experience is king with jewelry buyers
August 22, 2019
When it comes to buying a bauble, a good majority of consumers trek to a brick-and-mortar jewelry store, according to a Citi Retail Services study.
read nowRetailers feeling pretty good
August 21, 2019
A Yieldify report expects the retail segment to enjoy a 28% spike in revenue growth this holiday season compared to last year's revenue.
read nowCVS expands membership program
August 21, 2019
Drugstore powerhouse, CVS, is expanding its CarePass membership nationwide.
read nowAmazon Treasure Truck expands route to three more cities
August 21, 2019
Amazon's Treasure Truck, which offers daily unique sale items and experiential customer-focused events, is now on the road in Charlotte, North Carolina, as…
read nowSupermarket taps Oracle to boost customer services, save on network costs
August 20, 2019
Importadora Ricamar, also known as supermarket Super 99, is deploying the Oracle SD-WAN throughout its network to boost the customer experience, reduce…
read nowPlus-size clothing retailer shuttering all its stores
August 20, 2019
Women's plus-size retailer, Avenue, is getting ready to close all its stores across 33 states as part of its liquidation activity.
read nowSkechers taps Aptos to update POS
August 20, 2019
Global footwear retailer, Skechers, is deploying Aptos, Inc. technology for point of sale and sales audits via the Aptos ONE software-as-a-service platform.
read nowLL Bean deploys Aptos customer engagement technology
August 19, 2019
Omnichannel retailer L.L. Bean is deploying a suite of Aptos Inc. solutions to enhance its point of sales, improve enterprise order management and drive…
read nowNew York World Trade Center boasts its own sensory experience
August 19, 2019
Visitors to the One World Trade Center in New York City are smelling something different in the air — One World — the observatory's own unique scent, pumped…
read nowGiant Eagle supermarkets deploying health kiosks
August 16, 2019
Higi, a consumer health engagement company that provides connected health care kiosks to retailers, will place its health stations in 218 Giant Eagle stores…
read nowReport: DOOH market to grow by 11%
August 16, 2019
The DOOH advertising market is expected to grow at a compound annual growth rate of 11% from 2019 to 2024, according to a report entitled "Digital Out of Home…
read nowPanel-Brite debuts multi-touch displays
August 16, 2019
Panel-Brite Inc. has unveiled a line of multi-touch displays in 15, 17, 19 and 21.5-inch models. These LCD displays feature 1,600 nit LED backlight systems and…
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