News
Lowe's embarks on huge hiring push: 50K associates
April 30, 2021
Lowe's is hoping to hire more than 50,000 store associates and hopes to meet the goal by hosting a national hiring day on May 4.
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E-gift cards lead card market, big growth ahead
April 29, 2021
When it comes to the gift card market, e-gift cards are the fastest growing segment and retailers need to boost digital capabilities to realize the full value…
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Smartphone top choice for product discovery but click-to-buy not too popular yet
April 29, 2021
Consumers are using the smartphone when it comes to discovering new online products, but they don't yet have the confidence to click to buy that they have…
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Tanger teams with Fillogic to enhance fulfillment, boost delivery services
April 29, 2021
Tanger Factory Outlets Centers is partnering with Fillogic, a logistics-as-a-service platform, to create tech-enabled micro distribution hubs to enhance…
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Walgreen's taps partner Catalina to drive deeper, more personal shopping experience
April 28, 2021
Walgreens is teaming up with longtime technology partner Catalina in its quest to create a deeper personalized customer experience and providing a deeper value…
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Amazon will beat Walmart by 2025, claims research
April 28, 2021
Walmart might not like this news: Amazon is predicted to overtake the retailer, claiming title as largest U.S. retailer, within just four years.
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GameStop stock spiking, raises $551M in equity offering
April 28, 2021
GameStop Corp. has raised $551 million in an equity offering which sent shares way up, by 15%, in trading earlier this week.
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Curbside popularity spurs Walmart to remove pickup lockers
April 27, 2021
Those 17-foot pickup lockers at Walmart are being sent to storage.
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Contact centers adopting AI, automation to boost customer experience
April 27, 2021
In a quest to improve customer experience, contact centers are increasingly deploying artificial intelligence as well as automation, according to a CallMiner…
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Millennials, Gen Z consumers embracing 3rd-party customer help options
April 27, 2021
The young consumer is more likely than older consumers to initiate a self-serve journey outside of a brand or retailer-owned channel and more likely to use…
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Amazon expands Amazon Key to more customer garages
April 27, 2021
Amazon is expanding its Amazon Key grocery delivery service to reach more customers' garages. The program initially launched offering delivery to car trunks…
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Diebold Nixdorf supporting environmental stewardship
April 26, 2021
As the world recognized Earth Day, Diebold Nixdorf celebrated sustainability as core to how the company operates and affirms its commitment to leading its…
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Illinois cannabis dispensaries offer menu kiosks for walk-ins
April 26, 2021
Nuera, an Illinois cannabis provider, launched two adult-use dispensaries in Champaign and Pekin, Illinois, offering menu kiosks for walk-ins in addition to…
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Survey reveals how COVID-19 impacted 2020 holiday shopping season
April 26, 2021
Not every holiday shopper hunting for Christmas gifts in late 2020 went online to buy a present. A Silverback Strategies survey reveals 75% of shoppers visited…
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Amazon launches retail beauty salon
April 23, 2021
Amazon is now a beauty salon operator having launched the Amazon Salon in London.
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Mother's Day spend expected to hit record-setting $28B
April 23, 2021
Mom's day will be record-setting consumer spend day.
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Consumer comfort level a mixed bag as COVID-19 vaccinations take place
April 23, 2021
While the current COVID-19 vaccination effort has some consumers feeling safer about shopping, eating out and traveling, consumer comfort level, overall…
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BlueSnap, Chargebee team up to help retailers scale subscription businesses
April 22, 2021
BlueSnap, an online payments technology company that allows B2B and B2C businesses to accept payments, is partnering with Chargebee, a subscription billing and…
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Lululemon piloting trade-in, online resale program
April 22, 2021
Lululemon is teaming up with Trove on a pilot clothing trade-in resale program that it hopes to put online by June.
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Japanese fishery sells fish, vegetables via vending machines
April 22, 2021
The operator of a fish farm in Chiba Prefecture, Japan, has been selling locally produced vegetables and shellfish in a vending machine after losing about half…
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