News
Digital grocery sales on healthy growth path
October 1, 2019
Digital grocery order sales is predicted to double by 2021, hitting $150 billion by 2025, as the number of grocers offering click and collect and third-party…
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Halloween spend will be robust thanks to social media
October 1, 2019
Social media is expected to influence this year's Halloween spend which is predicted to be near a record-breaking figure.
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Omnichannel shopping grabbing traction among consumers
September 30, 2019
More consumers are using an omnichannel approach when shopping, which is blurring the lines between the two experiences, according to JRNI research.
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7-Eleven on the hunt for innovative products to meet customer expectations
September 30, 2019
7-Eleven will host its second annual emerging brands event in late October in a quest to find the most innovative products for its customer base. The Brands…
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Canadian discount retailer taps Mercatus to drive mobile experience forward
September 30, 2019
Giant Tiger Stores Limited, a Canadian discount retailer, is partnering with digital commerce solution provider, Mercatus, on a mobile app.
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Consumers won't be very patient on Black Friday, claims research
September 27, 2019
Retailers should strive hard to meet e-commerce consumer expectations this holiday season as shoppers will be quick to ditch brands if performance doesn't meet…
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High consumer optimism will spur holiday season sales
September 27, 2019
An OpenX survey reveals high consumer optimism about the economy will fuel bigger holiday season spend and online shopping may grab more share than physical…
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Personalization a key retail focus, reveals study
September 27, 2019
Retailers are doubling down on personalization within e-commerce when it comes to the customer experience as nearly all retail leaders view it as a must for…
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Marshalls goes online, boasts Tinder-like shopping feature
September 27, 2019
Discount retailer, Marshalls, finally has an e-commerce site and said it has added more high-quality inventory and brand name designers to the online inventory.
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Mobile self-checkout player raises $4.3M in funding
September 26, 2019
MishiPay, a London-based mobile self-checkout vendor, now has about $4.3 million more to grow the business thanks to a Series A funding round that included…
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Survey: Consumers big on messaging for customer support
September 26, 2019
A robust number of consumers, 83%, are on board with messaging as the primary customer support approach and view it as an efficient method of communication.
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Alipay mobile wallet growth up 20%
September 25, 2019
Ant Financial chairman and CEO Eric Jing said that Alipay and its local e-wallet providers served 1.2 billion customers around the world in June 2019, a 20…
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Contactless 'tap-and-go' payments coming to Rome subway
September 25, 2019
SIA, a designer and manager of technology infrastructures and services for financial institutions, has created a digital platform that enables passengers in…
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Alibaba launches voice ordering, delivery
September 25, 2019
Starbucks is taking another step toward evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within…
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Fishing tools manufacturer taps Frank Mayer and Associates for in-store display
September 24, 2019
Bubba, which makes fishing tools, fillet knives and fishing lifestyle gear, tapped Frank Mayer and Associates, Inc., for an in-store display showcasing the…
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Office Depot debuts virtual line queuing system for print, copy services
September 24, 2019
Office Depot, Inc. has launched a virtual line queuing system, via a mobile app, across more than 600 Office Depot and Office Max stores in a slew of markets…
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Fashion designers tap Klarna for e-commerce payment services
September 23, 2019
Six celebrity fashion designer e-commerce sites are now offering payment provider, Klarna's payment plan services. The retail brands providing Klarna's Pay in…
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When it comes to gift returning, Gen Z is the leader
September 23, 2019
A whopping 77% of consumers expect to return at least one gift this holiday season and Gen Z shoppers will be leading the pack.
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GameStop shuttering nearly 200 stores
September 23, 2019
GameStop expects to close nearly 200 stores by the end of its fiscal year and the figure may actually be higher. The closures are due to poor sales performance…
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Sephora, Nordstrom are tops in retail personalization
September 20, 2019
Retailers Sephora and Nordstrom landed in the first and second spots, respectively, on Sailthru's third annual Retail Personalization Index that polled 1,50…
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