News
American travelers loving app, kiosk for hotel check in
June 19, 2025
A near majority of American travelers, 70%, are using an app or a self-service kiosk instead of the traditional front desk when it comes to checking into a…
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Convenience services industry generates $40B in economic impact
June 19, 2025
The U.S. convenience services industry, encompassing vending, micro-markets, office coffee and pantry services, produces a $40.04 billion annual economic…
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Frank Mayer teams with Cure8 to enhance retail experience
June 18, 2025
Cure8, a provider of cannabis security and technology services, has partnered with Frank Mayer and Associates, which provides custom digital kiosks and retail…
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DeCicco & Sons grocery taps Simbe for better operational precision
June 17, 2025
DeCiccio & Sons, a New York grocery chain, is tapping Simbe, a retail shelf digitization solution, to deploy Simbe's Store Intelligence platform to the…
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Bolt, Palantir launching smart, personalized checkout experience
June 17, 2025
Bolt, a checkout technology provider, and Palantir Technologies, an AI software provider, are teaming up on e-commerce checkout that will be personalized…
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Walmart expands drone delivery to five more cities
June 16, 2025
Walmart has expanded its ultra-fast drone delivery to Atlanta, Charlotte, Houston, Orlando and Tampa.
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Costco mulling scan-and-go to speed checkout
June 16, 2025
Costco is working on a scan-and-go style feature for its mobile app to help speed up the checkout process, CEO Ron Vachris confirmed during the company's…
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Amazon developing humanoid robots for delivery use
June 16, 2025
Amazon is reportedly building software to create humanoid robots that may one day serve as a delivery worker as well as humanoid park for testing purposes.
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FreedomPay, Verifone research reveals disconnect in payment experiences
June 13, 2025
There is a "significant" disconnect between how retailers perceive their payment experiences and what consumers are actually encountering and the gap in…
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Appriss Retail names Vishal Patel chief product, tech officer
June 13, 2025
Appriss Retail, which provides solutions designed to combat returns and claims fraud, has promoted Vishal Patel to a newly-created role of chief product and…
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Rewards drive better ROI than discounts, claims study
June 12, 2025
Reward and incentive-based promotions can drive a better return on investment than a discount strategy as well as higher annual improvement in customer…
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Retailers boosting prices despite expected consumer backlash
June 12, 2025
A hefty number of consumers, 79%, will pledge loyalty to retailers that absorb tariff costs and lose trust in those that raise prices, according to a First…
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Walmart Canada deploys smart lockers to boost store associate service
June 11, 2025
Walmart Canada is deploying smart lockers to support its store associates to better serve customers in its more than 400 stores nationwide.
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Best Buy hikes prices due to tariffs
June 11, 2025
Electronics retailer Best Buy is already increasing prices to the tariff pronouncements and missed its quarterly revenue expectations and cut its full-year…
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Toshiba awarded contract with Sourcewell
June 10, 2025
Toshiba America Business Solutions has been awarded a four-year contract with Sourcewell, a self-funded governmental organization that facilitates a…
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Father’s Day spending projected to hit $24B
June 10, 2025
Father's Day spending is projected to hit a record $24 billion this year, up from last year's $22.4 billion and would exceed the previous record of $22.…
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Father’s Day shopping split even across online, big box, grocers
June 9, 2025
Consumer shopping activity this Father's Day will be nearly split evenly across e-commerce (39%), wholesale big box retailers (38%) and grocery stores (33%).
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Marshalls pops up a lounge in airport terminal
June 9, 2025
Marshalls launched an 'Upgrade Lounge," a pop up experience, in Terminal 4 at JFK Airport.
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Consumers willing to pay more for premium experience
June 9, 2025
A majority of U.S. consumers, (72%), would pay more for a premium experience when doing business with a company, according to data from Qualtrics XM Institute.
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Trader Joe's, Publix take first place in customer satisfaction ranking
June 6, 2025
Trader Joe's and Publix tied for first place in the American Customer Satisfaction Index of most popular U.S. supermarket chains.
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