News
Paint retailer taps Toshiba to revamp store experience
August 29, 2019
Dunn-Edwards, a Southern-California-based paint and paint supply manufacturer and distributor with 141 stores, is deploying Toshiba technology to revamp its…
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Target, Disney team up to deliver magical customer experience
August 29, 2019
Target and Disney are partnering to bring "shop-in-shop" Disney experiences to 25 Target stores come October. The Disney experience will also be available to…
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Convenience, compassion top consumer wants, reveals survey
August 29, 2019
Today's consumers want convenience, compassionate in-store customer service and happy store associates to engage with when in a retail environment.
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J Crew, Ulta Beauty join buy now, pay later platform
August 28, 2019
Afterpay Touch Group, a fintech that allows merchants to offer "Buy Now, Pay Later" financing to consumers, announced the addition of J. Crew and Ulta Beauty…
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Harley-Davidson taps Frank Mayer and Associates for in-store bike display
August 28, 2019
Motorcycle titan Harley-Davidson is partnering with interactive technology leader Frank Mayer and Associates, Inc., to design, create and produce interactive…
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Best Buy ranks high in customer help, but Dollar Store, Walmart not so much
August 27, 2019
A Wiser Solutions benchmark report reveals electronics seller, Best Buy, excels when it comes to customer assistance, while Walmart and Dollar Store are…
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Retail leadership program launching at MIT
August 27, 2019
The National Association of Convenience Stores (NACS) is launching a retail innovation leadership program at the Massachusetts Institute of Technology with the…
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Target hits 2 store-related milestones
August 26, 2019
This summer marks two big milestones for Target: The retailer cut the ribbon on its hundredth small-store format and surpassed the 500th store remodel mark.
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What consumers want: fast help, flexible delivery
August 26, 2019
The two top things wanted by today's retail consumer are easy and fast online "chat" help and flexible delivery options, specifically in-store pickup and…
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Beauty e-tailer taps Contentsquare to advance e-commerce functions
August 26, 2019
Feelunique, an online-only beauty retailer, is partnering with digital experience analytics platform, Contentsquare, in a quest to enhance the customer…
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Amazon expands AmazonFresh to Houston, Minneapolis, Phoenix
August 23, 2019
Amazon Prime members in Houston, Minneapolis and Phoenix now can shop for fresh grocery items via AmazonFresh which features free one- or two-hour delivery.
read nowUrban Outfitters taps Qualtrics to advance customer experience
August 23, 2019
Urban Outfitters is deploying the Qualtrics CustomerXM platform across physical stores and digital commerce channels to enhance its customer experience…
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Smart & Final deploys Toshiba technology to boost customer experience, store associate satisfaction
August 23, 2019
Food retailer Smart & Final is tapping Toshiba's global commerce solutions to improve store operations, boost the retail customer experience and enhance…
read nowThe physical retail experience is king with jewelry buyers
August 22, 2019
When it comes to buying a bauble, a good majority of consumers trek to a brick-and-mortar jewelry store, according to a Citi Retail Services study.
read nowRetailers feeling pretty good
August 21, 2019
A Yieldify report expects the retail segment to enjoy a 28% spike in revenue growth this holiday season compared to last year's revenue.
read nowCVS expands membership program
August 21, 2019
Drugstore powerhouse, CVS, is expanding its CarePass membership nationwide.
read nowAmazon Treasure Truck expands route to three more cities
August 21, 2019
Amazon's Treasure Truck, which offers daily unique sale items and experiential customer-focused events, is now on the road in Charlotte, North Carolina, as…
read nowSupermarket taps Oracle to boost customer services, save on network costs
August 20, 2019
Importadora Ricamar, also known as supermarket Super 99, is deploying the Oracle SD-WAN throughout its network to boost the customer experience, reduce…
read nowPlus-size clothing retailer shuttering all its stores
August 20, 2019
Women's plus-size retailer, Avenue, is getting ready to close all its stores across 33 states as part of its liquidation activity.
read nowSkechers taps Aptos to update POS
August 20, 2019
Global footwear retailer, Skechers, is deploying Aptos, Inc. technology for point of sale and sales audits via the Aptos ONE software-as-a-service platform.
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