News
Smartphone Armageddon a real threat, article reports
September 18, 2012
With personal finance transactions moving from the PC to the smartphone, there is a growing concern with security and the temptation for skilled hackers to…
read nowDiscount retailers turn 50
September 18, 2012
The holy trinity of discount retailers celebrates a 50th birthday this year. Kmart, Walmart and Target (coincidentally) all began selling discounted…
read nowTailored store layout boosts sales at bedding retailer
September 18, 2012
The retail store Benson for Beds joined with John Evans Interior Architecture and Design to create a new concept store, focusing on layout and displays that…
read nowNew MasterCard SDK makes developing NFC payment apps easier
September 17, 2012
Amidst the ruckus caused by Apple's exclusion of NFC from its new iPhone, payment providers are moving forward with the technology as an enabler for mobile…
read nowBurberry's new London flagship combines fashion and technology
September 17, 2012
British fashion house Burberry unveiled it’s first digitally-integrated retail outlet at its newly launched London flagship store. The blend of craftsmanship…
read nowRetail customers enjoy telling a good lie, study shows
September 17, 2012
Customers get a high amount of satisfaction when able to lie to retailers to obtain refunds, discounts or concessions, according to an article on NBCnews.com.
read nowNo fee layaway plan at Tennessee discount store
September 17, 2012
Memphis-based Fred's Super Dollar announced plans to launch a holiday layaway plan that boasts no fees, a down payment of just $1, and a $5 gift card for…
read nowNo more pennies at Vermont retailer
September 17, 2012
Power Play Sports, a sporting goods shop in Morrisville, Vt., has banned customer usage of the penny, according to an article on abcNEWS.com.
read nowBody scans could improve online shopping
September 17, 2012
Annoying airport body scanners may hold the key to accurate online shopping, according to an article in the Financial Times.
read now'Future of Retail' event to discuss RFID and NFC
September 17, 2012
Retail self-checkout with RFID and NFC will be discussed at next week's "Future of Retail" event.
read nowMobile retail lags behind Web-based in customer experience, index shows
September 14, 2012
Customer experience analytics provider ForeSee released yesterday the ForeSee Mobile Satisfaction Index: Retail Edition, which creates a benchmark for customer…
read nowBack-to-school shoppers boost August sales, slightly
September 14, 2012
According to recent calculations from the National Retail Federation, August retail sales had a boost from back-to-school shoppers.
read nowPre-orders for iPhone 5 available down under
September 13, 2012
Australian retailer Kogan is already taking pre-orders for unlocked versions of the newly unveiled iPhone 5, according to an article on cnet.com.
read nowNew loyalty app lets customers 'walk-in to check-in'
September 13, 2012
LoyalBlocks, the first automated, mobile-based "walk-in to check-in" app for brick and mortar retailers and their customers, announced today the completion of…
read nowShopKeep POS intros system integration for mobile payments
September 12, 2012
ShopKeep POS announced this week the company's plans to incorporate Dwolla and LevelUp mobile payments into its iPad POS solution. Dwolla and LevelUp will…
read nowSplunk offers PCI compliance tool for retailers
September 12, 2012
Software maker Splunk Inc. is going after retailers with a new version of its PCI reporting and analysis application for businesses that want to accept credit…
read nowShowrooming data not yet sufficient, article claims
September 12, 2012
An article in The Sydney Morning Herald regarding the growing discussion of retail showrooming cites the problems with junk research in analyzing the trend.
read nowNew customer experience mapping software announced
September 12, 2012
Touchpoint Dashboard LLC announced yesterday the release of its customer journey mapping software that gives companies insight as to how customers interact and…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
