News
Forrester to host Customer Experience Forum 2009 in New York
June 21, 2009
NEW YORK — Forrester's first-ever Customer Experience Forum will bring together customer experience professionals from top companies that share one thing in…
read nowNokia enhances retail experience in the UAE with new stores
June 21, 2009
Albawaba.com: Nokia announced the expansion of its Nokia Franchise Stores with the addition of its 5th Nokia Store in the UAE at Bawadi Mall, Al Ain. Designed…
read nowSupermarkets intensifying online non-food push
June 18, 2009
Retail Week: Supermarkets look likely to steal a further slice of general retailers' sales as both Tesco and Sainsbury's revealed plans to extend their…
read nowOpinion: The fine art of reading customers
June 18, 2009
Publisher's Weekly: Training staffers to read customers' signals can lead to much better, more successful experiences for both customer and retailer. Though it…
read nowStudy: C-store shoppers respond differently to in-store media
June 18, 2009
Progressive Grocer: The way consumers respond to in-store promotional messages and media is changing, with traditional media not necessarily as effective as it…
read nowNew IBM SurePOS features GS1 DataBar support
June 18, 2009
ARMONK, N.Y. — IBM has announced a new, more powerful version of its flagship point-of-sale software designed to help supermarket, hypermarket and chain store…
read nowE-commerce growth hits all-time low
June 17, 2009
VNUnet: E-commerce growth has slowed to all-time low as shoppers rein in their spending during the recession, according to the IMRG Capgemini e-retail sales…
read nowIKEA installs loyalty kiosks in Belgian stores
June 17, 2009
DELFT, The Netherlands — Home furnishings retailer IKEA has deployed 18 Xen X5 customer loyalty-registration kiosks in six of its Belgian stores. The kiosks…
read nowRetail Week Technology Award winners announced
June 16, 2009
Retail Week: Despite the downturn in the economy, a strong crowd of retailers and their suppliers turned out Tuesday night for an event in London to celebrate…
read nowRed Book reveals latest version of store execution management tool
June 16, 2009
ENGLEWOOD, Colo. — Red Book Solutions today revealed the latest version of Source-2-Source, a solution focused solely on store-level task completion. Paired…
read nowInteractive mall game aims to bring in patrons, get them to stay longer
June 16, 2009
AUSTIN, Texas — At a time when competition for the consumer dollar is fierce and retail traffic has slowed, retail centers are exploring new innovative guest…
read nowSigma Micro unveils new software suite for multichannel retailers
June 15, 2009
INDIANAPOLIS — Sigma Micro, a software and outsourced e-commerce services provider for direct retailers, announced today the availability of SigmaCommerce 4.4…
read nowCulinary retailer spices up customer experience with Pluris
June 15, 2009
FRAMINGHAM, Mass. — Pluris Marketing, a provider of marketing solutions, has announced that Sur La Table has chosen Pluris to develop its next-generation…
read nowTesco to test DVD-rental kiosks in Ireland locations
June 15, 2009
CHELTENHAM, Gloucestershire — U.K. supermarket chain Tesco will trial DVD-rental kiosks from The Movie Booth this month, according to an announcement from The…
read nowApparel retailer implements item-level RFID tool
June 14, 2009
LOS ANGELES — Checkpoint Systems Inc., supplier of shrink management and merchandise visibility solutions, today announced the successful implementation of its…
read nowHispanic foods moving out of the ethnic aisle
June 14, 2009
MSNBC: Several major chains are expanding their specialty offerings to capture business from Latinos, the country's fastest growing population and already…
read nowMarketLive unveils next-gen marketing, merchandising suite
June 14, 2009
BOSTON — MarketLive Inc., an e-commerce platform and services provider for mid-sized specialty retailers, has unveiled the MarketLive Intelligent Marketing and…
read nowSears, AOL launch 'good news' site
June 11, 2009
HOFFMAN ESTATES, Ill. — Sears and AOL News today announced their foray into delivering "good news" at a time when Americans need it most, with a new Web site…
read nowLack of training leads to data security threats
June 11, 2009
CIO: A large number of employees copy secure data to USB drives or turn off security settings in mobile devices like laptops, which could put a company's data…
read nowGap to remodel 50 Old Navy stores, open 40 more
June 11, 2009
Reuters: Gap Inc., which operates the Banana Republic, Old Navy and its namesake chains, said it plans to remodel about 50 Old Navy stores in 2009 and open…
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