News
Ralph Lauren going virtual to reach young shoppers
January 25, 2022
Ralph Lauren is embracing virtual and the metaverse in a quest to reach and attract the younger consumer.
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Target CEO: Gas costs, inflation could deter consumer in-store visits
January 25, 2022
Target CEO Brian Cornell expects ongoing inflation, resulting in higher retail goods costs, and increased gas prices are likely going to reduce consumer…
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UK co-op deploys Diebold Nixdorf self-service solution in 80 stores
January 24, 2022
East of England Co-operative Society, a consumer cooperative in the U.K. with 122 stores, has deployed more than 180 Diebold Nixdorf DN Series Easy eXpress…
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Vera Bradley taps Impact Analytics for optimized decision making
January 24, 2022
American lifestyle brand Vera Bradley is partnering with Impact Analytics on a unified retail planning platform that will optimize decision making from…
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Meijer offers free home delivery for limited time
January 24, 2022
Grocery chain Meijer is offering free home delivery on orders over $35 from now until Jan. 29.
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A retail/hospitality challenge: Serving ‘digital natives’
January 21, 2022
Two experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.
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Convenience store goes unattended with vending machines
January 21, 2022
A convenience store in Newcastle, U.K. now consists of several vending machines offering a variety of products such as snacks, beverages, tissues, playing…
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Retailer teams with AiFi on unattended stores
January 21, 2022
Żabka Group, a retailer based in Poznan, Poland, operates the largest chain of autonomous stores in Europe after launching 25 AI-powered stores in partnership…
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2021 retail holiday sales hit $887B
January 20, 2022
Total retail holiday sales hit $887 billion, according to the National Retail Federation, despite ongoing supply chain hiccups and the ongoing COVID-19 Omicron…
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Just 15% of retailers provide differentiating experience
January 20, 2022
A small fraction of retailers, 15%, are offering a differentiating experience when it comes to omnichannel customer service and just 30% of the 90% of shoppers…
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Transit system deploys Shoppers Drug Mart vending machines
January 20, 2022
Metrolinx, the Ontario, Canada transit system, has installed Shoppers Drug Mart vending machines at select GO transportation stations, according to a press…
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OnQ expands touchless display features for retail market
January 19, 2022
OnQ, a manufacturer of retail displays, has expanded its Converge platform to deliver touchless interactive experiences in the store, according to a company…
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Grocery TV adds 4,000 POS displays to network
January 19, 2022
Grocery TV, a digital advertising network, has added 4,000 point-of-sale displays to its network by partnering with retail wholesaler Wakefern Food…
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Walmart expanding in-home delivery
January 19, 2022
Walmart's InHome delivery service will scale big in 2022 as the retailer aims to make it available to 30 million U.S. homes by year's end.
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March 25th Deadline for Elevate ICX Award Submissions
January 18, 2022
The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards.
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Big Lots opening hundreds of stores in years ahead
January 18, 2022
Discount retailer Big Lots aims to open 500 stores in the next few years, with 50 popping up this year, and then launching about 80 locations on an ongoing…
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2021 holiday online spend was record-setting
January 18, 2022
Consumers spent $204.5 billion online during the 2021 holiday season — a spike of 8.6% compared to the year prior, according to the Adobe Digital Economy Index…
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Luxury footwear brand taps Cegid tech to boost personalized experience
January 18, 2022
Aquazzura, an Italian luxury footwear brand, is deploying Cegid Retail's unified commerce and POS platform to drive a more personalized consumer experience and…
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Supply chain, inflation still a concern for a consumers
January 17, 2022
The state of the U.S. economy, specifically inflation and supply chain issues, are still top of mind for consumers, according a Shopkick survey.
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Omnichannel retailers boost self-service investments
January 17, 2022
Omnichannel retailers are increasing investments in "edge retail" solutions, including self-serve kiosks and automated boutiques, according to a survey…
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