News
Retail store closures may hit new record this year
January 29, 2021
There could be as many of 10,000 retail store closures this year, which would set a new record.
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PayComplete launches as independent fintech platform
January 28, 2021
PayComplete, which originated as a software, hardware and services provider for self-serve transactions and employee assisted payment, is now an independent…
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Ampol Australia taps Coates Group for store signage, rebrand strategy
January 28, 2021
Ampol Australia, a fuel and convenience store company, is tapping Coates Group as its signage provider for a rebrand strategy across 1,900 Australian locations.
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Virocom taps Sierra Wireless to enable smart lockers
January 28, 2021
Virocom, a provider of IT management services, has selected the Sierra Wireless AirLink end-to-end networking solution to enable smart locker applications…
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Amazon's Boston expansion plans includes 3,000 new hires
January 27, 2021
Amazon will expand its Boston tech hub which will require 3,000 new jobs across several business lines, including robotics and pharmacy units.
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Vaccine won't propel consumers back to retail stores, claims survey
January 27, 2021
As millions of consumers are being vaccinated to combat the COVID-19 virus it's not likely too many will be increasing trips to retail stores.
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Walmart aims to speed delivery with automated mini warehouses
January 27, 2021
In a quest to speed up delivery of online bought goods, Walmart aims to develop automated mini-warehouses in and near its stores.
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Diebold Nixdorf introduces modular, open, self-service solutions
January 26, 2021
Diebold Nixdorf has launched the Series Easy, a family of self-service solutions created to improve store efficiency, enhance consumers' shopping experience…
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Godiva shuttering North America stores by April
January 26, 2021
Godiva will close all its 128 North America locations by the end of March due to the COVID-19 pandemic.
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Target handing out $200M in bonus money, extending benefits
January 26, 2021
Retailer Target, which had a robust holiday sales season, is handing out $200 million in employee bonuses and expanding COVID-19 benefits.
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Online consumers not finding much joy
January 25, 2021
While "retail therapy" has long been tapped by consumers as a way to feel better, the online consumer isn't experiencing much cheer or joy these days…
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Pandemic propels big spike in customer service calls
January 25, 2021
The increased use of online shopping led to a huge spike, 69%, in customer service call volumes during 2020 as COVID-19 spread throughout the world, according…
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COVID-19 vaccine bodes well for a retail recovery
January 25, 2021
Top U.S. retailers view the COVID-19 vaccine as a key part of retail recovery in 2021 and a good number of big retailers are optimistic about the industry this…
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TTEC, Schwan’s launch customer engagement center
January 22, 2021
TTEC Holdings Inc., a customer experience solution provider, has partnered with Schwan's Home Delivery to meet an increasing number of customer requests for…
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Svea Finland, Nordic API Gateway partner to boost e-commerce checkout
January 22, 2021
Payment service provider, Svea and open banking platform Nordic API Gateway have formed a new partnership to help streamline e-commerce checkout for merchants…
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IoT market to reach $677B by 2025
January 22, 2021
The global internet-of-things market is expected to reach $677 billion by 2025, according to research by BuyShares.co.nz. The market is also expected to grow…
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Ideum creates digital interactive exhibits for New Mexico wildlife refuge
January 22, 2021
The visitor center at the Vallede Oro National Wildlife Refuge, an island refuge in the South Valley, New Mexico, will offer three digital interactive displays…
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Self-checkout technology provider Zippin taps Aramark veteran Gary Jacobus as SVP
January 21, 2021
Gary Jacobus Zippin, a provider of checkout-free technologies for brick-and-mortar retail, has named veteran business development executive, Gary…
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Fleet Farm to leverage Engage3’s price-management solution
January 20, 2021
Fleet Farm, a Midwestern retail chain of merchandise and services, will leverage Engage3's cloud- and mobile-based price management solution to enable expanded…
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Home Depot launches Perk Week
January 20, 2021
In a move to celebrate its Pro customers, Home Depot is running its first-ever Perk Week program this week.
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