ICX Association Elevate Awards winners to be announced during livestream event

by David Drain

August 21, 2020

Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX…

Target sales zoom, hitting all-time high

August 20, 2020

Target beat every analyst prediction regarding its latest quarterly earnings with its online business experiencing robust growth to the tune of 700%.

Amazon is on a hiring spree

August 20, 2020

The pandemic isn't stemming hiring at Amazon as the e-tailer aims to add 3,500 jobs in six cities.

Payless relaunches in North America with new online platform, concept stores

August 19, 2020

Footwear retailer Payless is relaunching in the North American market with a revamped e-commerce platform as well as new brick-and-mortar concept stores.

Klarna teams with fashion influencers for video game shopping experience

August 18, 2020

Payments platform Klarna partnered with two social media influencers to create a pop-up virtual shopping experience in the Nintendo video game Animal Crossing.

Home Depot beats profit expectations

August 18, 2020

Home Depot's sales spike of 23.4% in its fiscal second quarter beat analyst expectations by a healthy margin.

Home décor product maker taps PlumSlice to streamline development

August 18, 2020

Designs Direct Creative Group, which provides home décor products to retailers, is deploying the PlumSlice Product Platform to streamline its product…

Retail sales continue on recovery path, albiet a bit slower

August 17, 2020

Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…

Australia convenience retailer taps Reflexis tech to simplify store operations

August 17, 2020

EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify…

Online retail growth in U.S. hits a new low point

August 17, 2020

Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.

Japanese consumers shifting from cash to electronic payments

August 14, 2020

Japan is experiencing a digital growth shift in regard to consumer spending, with shoppers moving from cash payment to card payment.

Circle K piloting contactless experience at Arizona store

August 14, 2020

Convenience brand Circle K is deploying technology from Standard to offer customers a touchless, autonomous checkout technology.

Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

Last Blockbuster store transforms into temporary living experience

August 13, 2020

The last Blockbuster store in the world, situated in Bend, Oregon, is now serving as an Airbnb residence for local residents.

Travel retailer taps Oracle cloud tech to boost customer experience

August 13, 2020

The Marshall Retail Group, a leading travel retailer in airports, casinos and resorts, is deploying Oracle Retail Xstore Office Cloud Service with the help of…

Cannabis technology provider anna to roll out in 2 Colorado dispensaries

August 13, 2020

Anna, a cannabis technology provider, will roll out in two Colorado cannabis dispensaries this week: Strawberry Fields in Pueblo and Starbird in Southeast…

Cashierless store technology startup raises $1M+

August 12, 2020

Pixevia, a retail automation company, has attracted €1 million ($1.17 million) in investments from venture capital firms Iron Wolf Capital, Open Circle…

Yankee Candle teams up Ordergroove on subscription strategy

August 12, 2020

Yankee Candle is partnering with Ordergroove, a relationship commerce provider, to offer a subscription program to customers.

Macy's expands Style Crew ambassador program

August 12, 2020

Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.

Softtek launches digital sales services for retail sector

August 11, 2020

Softtek announced the launch of its digital sales services to help retail organizations optimize the sales cycle, deliver an optimal customer experience and…