News
New car buyers prefer advisers to kiosks
April 24, 2020
New car buyers overwhelmingly prefer dealing with advisers over self-service kiosks when seeking service work, according to a March poll of more than 24,00…
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Target extends worker pay enhancements, benefits in response to COVID-19
April 24, 2020
Target is extending its temporary $2 an hour wage increase through May 30, as well as free back-up care and a 30-day paid leave for those 65 and older…
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NYC expands contactless pay options for parking kiosks
April 23, 2020
The New York City Department of Transportation wants to discourage cash payments at city parking meters and encourage contactless payment by smartphone…
read nowGlobal outdoor advertising to reach $54B by 2024
April 23, 2020
The global outdoor advertising market will reach $54.13 billion by 2024, according to a report by ResearchandMarkets. It will also grow at a compound annual…
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What consumers want: Personalization, attention, great experience
April 22, 2020
Consumers value personalized customer service, attention from a brand and a great retail experience, according to Gladly's 2020 Customer Expectations Report.
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Consumers fearful of economic future, reveals COVID-19 impact report
April 22, 2020
A hefty majority of consumers worldwide, 77%, are fearful about the economic future and just over half report incomes are compromised as a result of the…
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US Senate approves $484B to shore up COVID-19 aid to businesses, hospitals
April 22, 2020
The U.S. Senate passed a $484 billion Tuesday to provide additional aid for small businesses and hospitals to address the current health and economic crises…
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COVID-19 pandemic drives e-commerce upward big time
April 21, 2020
The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.
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Study: Treatment of essential workers impacting consumer shopping decisions
April 21, 2020
A First Insight study reveals 59% of consumers will shop less at an essential retail brand if that brand allows sick employees to work.
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Austria lets hardware, home improvement stores open in easing COVID-19 restructions
April 21, 2020
Hardware and home improvement retailers in Austria got the green light this week to reopen for business, about a month after the country ordered all…
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Uber rolls out on-demand delivery of packages, medicine in reponse to COVID-19
April 20, 2020
Uber, after weeks of transporting healthcare workers, PPE and meals in response to the COVID-19 pandemic, has launched Uber Direct and Uber Connect, two…
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U-Haul launches mobile self-checkout amid COVID-19
April 20, 2020
U-Haul has launched self-checkout technology, called U-Haul Scan & Go, at all of its U.S. and Canadian locations.
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Walmart, Sam's Club workers donning face masks in light of COVID-19
April 20, 2020
In an effort to keep employees and customers safe in light of the ongoing coronavirus pandemic, mega retailer Walmart, and its subsidiary wholesale business…
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Experts: It's time to go dark at big supermarket chains given COVID-19 spread
April 20, 2020
As the coronavirus pandemic continues to sicken and kill thousands across the U.S., one union group believes it's time to crack down on behavior in…
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Michael's deploys contactless same-day delivery in wake of COVID-19
April 20, 2020
Arts and crafts retailer Michael's is offering contactless same-day delivery options at select store locations and the strategy goes way behind just expanding…
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Italy's fashion retailers recovering from COVID-19 impact
April 17, 2020
Italian fashion retailers may be over the worst in regard to the COVID-19 pandemic that essentially shut down pretty much all retail business in the country…
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Nebraska mall getting ready to reopen in wake of COVID-19
April 16, 2020
As government officials begin considering reopening parts of the U.S. as the coronavirus pandemic begins to recede in some states, one outlet mall isn't…
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Walmart sets special pickup hours for COVID-19 high-risk consumers
April 16, 2020
In an effort to better support customers more vulnerable to COVID-19, the coronavirus, Walmart is setting specific pickup hours.
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Apparel companies get sewing machine donation for COVID-19 mask manufacturing
April 16, 2020
Brother International Corp. is donating up to 100 industrial sewing machines to a coalition of apparel companies that are producing needed COVID-19 masks.
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Best Buy furloughing over 50,000 workers
April 15, 2020
Best Buy, one of the few remaining retailers that hasn't had a workforce reduction since the advent of COVID-19, plans to furlough 51,000 hourly associates…
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