News
Amazon debuts first Go Grocery store
February 25, 2020
Omnichannel giant Amazon is opening the doors today to its first cashierless grocery store, called Amazon Go Grocery, in Seattle.
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Verdane buys up Confirmit
February 25, 2020
Confirmit, a market research, customer experience and employee experience software as a solution provider, is being acquired by Verdane, a northern European…
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Cruise company unveils reimagine shopping experience
February 25, 2020
Starboard Cruise Services is debuting a "reimagined shopping experience," onboard its Celebrity Silhouette, the cruise line's fourth shop being transformed as…
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AI to hit big in the next decade.
February 24, 2020
Artificial intelligence will hit its stride within the next decade, providing tangible benefits to business operations, employees and consumers.
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Acquisition keeps Forever 21 in business
February 24, 2020
Fashion retailer Forever 21 will remain in business due to a joint $81 million dollar acquisition by Authentic Brands Group, Brookfield Property Partners and…
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Amsterdam arcade features cashless readers
February 24, 2020
Visitors to Jar BV Gamestate in Amsterdam can experience the virtual reality immersion rooms aided by 180 smartTOUCH card readers that enable them to play…
read nowUK digital retailer taps Oracle for product forecasting
February 21, 2020
N Brown Group Plc, a U.K.-based retailer that sells clothing, footwear and homewares through four brands, is migrating to the cloud with the help of Oracle's…
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Amazon culls third-party delivery partners
February 21, 2020
Amazon is cancelling a slew of third-party delivery contracts due to issues with safety, performance and working conditions.
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Banana Republic taps Postmates for on-demand delivery
February 21, 2020
Fashion retailer Banana Republic is partnering with Postmates to provide customers free on-demand delivery in New York City and southern California.
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Cardtronics enables cash balance reloads for Amazon customers
February 20, 2020
Cardtronics, the largest ATM operator in the world, announced that Amazon customers can load cash onto their Amazon cash balances at up to 400 of its ATM sites…
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Industry watchers optimistic on Bed Bath & Beyond future
February 20, 2020
Bed Bath & Beyond Inc. is focused on revamping its stores with three new format approaches in the works.
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Unused gift cards hit $21B mark
February 20, 2020
Consumers aren't rushing out to use gift cards, often cited as the most wanted holiday item, which now total about $21 billion.
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Coronavirus hit China Lunar New Year sales hard
February 19, 2020
The outbreak of the coronavirus in China hit retailers hard, with a potential loss of billions of dollars in sales — a revenue loss that may range from 20% to…
read nowJDA Software rebrands as Blue Yonder
February 19, 2020
After 35 years with the name JDA Software, and two years after acquiring AI and machine learning company Blue Yonder, the software company is rebranding as…
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Visit Philadelphia aims to attract female travelers with Times Square DOOH campaign
February 18, 2020
Visit Philadelphia, the city's tourism marketing organization, partnered with Clear Channel Outdoor wot launch a DOOH campaign called City of Sisterly Love to…
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Contactless payments tripling by 2024
February 18, 2020
Juniper Research reports that contactless payments will triple to $6 trillion worldwide by 2024, from about $2 trillion this year, as OEM mobile wallet…
read nowMore companies than ever have a chief experience officer, chief customer officer
February 18, 2020
Nearly 90% of organizations have a chief experience officer or chief customer officer in their ranks and the high number reflects how seriously companies are…
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Fashion retailer taps Reflexis tech to optimize labor spend
February 17, 2020
Fast fashion retailer rue21 is deploying the Reflexis Workforce Scheduler to optimize labor planning, as well as several other Reflexis solution modules for…
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Home Depot hiring big for busiest season
February 17, 2020
The Home Depot will hire 80,000 store associates to handle its busiest season of the year — spring.
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Gen Z shoppers love the physical customer experience
February 14, 2020
While the Gen Z generation loves their mobile devices, apps and social media, they also love engaging with physical retail store associates.
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