News
Puma flagship boasts engagement zone, immersive experiences
September 5, 2019
The New York City Puma flagship store boasts retail customer experiences that use technology, art and music to engage with customers. The retail store, at 60…
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Report: Most retailers not too sure who's browsing around
September 4, 2019
More than half, 64%, of retailers can't identify the majority of website visitors and 57% aren't collecting offline customer relationship management data…
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Hershey sweetens ordering process for retail partners
September 4, 2019
Retailers, such as convenience stores, that sell Hershey Company snacks and products now have an online process providing same-day ordering when a new product…
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Discover Card leads JD Power customer satisfaction survey
September 3, 2019
Discover Card is tops on the 2019 J.D. Power survey for customer satisfaction for the fifth time in the last six years.
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Drop raises $44M to expand mobile loyalty platform
September 3, 2019
Drop Technologies Inc., a Toronto-based mobile rewards platform, has raised $44 million in Series B funding, led by HOF Capital and assisted by a new strategic…
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Souvenear expanding gift kiosks to Sacramento, Las Vegas
September 2, 2019
Souvenear, a provider of kiosks offering souvenirs designed and made in the cities where they are sold, will expand into Sacramento and Las Vegas this fall…
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September 2, 2019
Moving Walls, an advertising technology provider based in Singapore, has inked an agreement to acquire Quad42 Media, a digital signage management platform…
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Pittsburgh suburb mulls replacing parking meters with kiosks
August 30, 2019
Officials in Canonsburg, Pennsylvania, a Pittsburgh suburb, are considering switching from coin meters to kiosk stations for nearly 200 parking meters…
read nowSolid growth ahead for transparent signage market
August 30, 2019
The transparent digital signage market will grow at a 33% compound annual growth rate, according to a report by ReportLinker.
read nowDivdat signs on to provide bill payment kiosks in Detroit
August 30, 2019
Divdat, a company that provides digital kiosks to allow consumers to pay bills for city services, will move its headquarters from Royal Oak, Michigan to…
read nowAverage consumer back-to-school spend expected to break records
August 29, 2019
Consumer spending for back-to-school needs and college items will break records this year, according to a National Retail Federation survey conducted by…
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Paint retailer taps Toshiba to revamp store experience
August 29, 2019
Dunn-Edwards, a Southern-California-based paint and paint supply manufacturer and distributor with 141 stores, is deploying Toshiba technology to revamp its…
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Target, Disney team up to deliver magical customer experience
August 29, 2019
Target and Disney are partnering to bring "shop-in-shop" Disney experiences to 25 Target stores come October. The Disney experience will also be available to…
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Convenience, compassion top consumer wants, reveals survey
August 29, 2019
Today's consumers want convenience, compassionate in-store customer service and happy store associates to engage with when in a retail environment.
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J Crew, Ulta Beauty join buy now, pay later platform
August 28, 2019
Afterpay Touch Group, a fintech that allows merchants to offer "Buy Now, Pay Later" financing to consumers, announced the addition of J. Crew and Ulta Beauty…
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Harley-Davidson taps Frank Mayer and Associates for in-store bike display
August 28, 2019
Motorcycle titan Harley-Davidson is partnering with interactive technology leader Frank Mayer and Associates, Inc., to design, create and produce interactive…
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Best Buy ranks high in customer help, but Dollar Store, Walmart not so much
August 27, 2019
A Wiser Solutions benchmark report reveals electronics seller, Best Buy, excels when it comes to customer assistance, while Walmart and Dollar Store are…
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Retail leadership program launching at MIT
August 27, 2019
The National Association of Convenience Stores (NACS) is launching a retail innovation leadership program at the Massachusetts Institute of Technology with the…
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Target hits 2 store-related milestones
August 26, 2019
This summer marks two big milestones for Target: The retailer cut the ribbon on its hundredth small-store format and surpassed the 500th store remodel mark.
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What consumers want: fast help, flexible delivery
August 26, 2019
The two top things wanted by today's retail consumer are easy and fast online "chat" help and flexible delivery options, specifically in-store pickup and…
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