News
Gap expanding physidigital strategy across Old Navy stores
July 16, 2018
Old Navy stores across the U.S. are now reflecting parent company Gap's customer experience strategy to blend the physical with the digital.
read nowQwick Media buying Lucid Management Group
July 13, 2018
Qwick Media, an interactive digital hardware and software company, is acquiring Lucid Management Group, which manufactures transit and street furniture.
read nowFabletics to launch 75 new stores worldwide
July 13, 2018
Athletic apparel maker Fabletic, co-founded by actress Kate Hudson, is planning to reach 100 stores.
read nowSears lays off at corporate offices
July 13, 2018
About 200 employees at Sears' corporate headquarters in Illinois were let go last month, according to CNBC, and three quarters worked at the support center.
read nowAmazon India tapping VR kiosks to promote Prime Day products
July 13, 2018
Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.
read nowWalmart taps ex-AMEX leader as chief customer officer
July 12, 2018
Walmart has created a new role, chief customer officer, and hired on a former American Express executive.
read nowJune brings retail employment boost
July 12, 2018
Retail jobs increased more than 50,000, compared to a year ago, which the National Retail Federation described as a "solid robust payroll increase."
read nowTechnology playing starring role in better customer experience, claims report
July 11, 2018
Technology is becoming a more prominent aspect in shopping and dining and its success, as well as failure, is impacting the customer experience.
read nowYoyo links with Preoday on mobile order ahead for UK retailers
July 11, 2018
Yoyo, a Europe-based mobile payment, loyalty and marketing platform, is partnering with digital ordering platform Preoday to create an integrated way for…
read nowKroger to tap driverless cars for delivery needs
July 10, 2018
In the latest retail delivery news supermarket giant Kroger is reportedly mulling using driverless cars to its grocery delivery.
read nowWarby Parker expands Minnesota presence
July 10, 2018
After three years housed in the back of a men's shop Warby Parker is getting a bigger brick-and-mortar retail space in Minneapolis.
read nowBJ's debuts PayPal checkout services
July 10, 2018
BJ's Wholesale Club announced an integration on BJs.com with PayPal, PayPal Credit and PayPal One Touch, according to a press release.
read nowAmazon moves into prescription drug business with PillPack purchase
July 9, 2018
Amazon is moving forward to purchase online pharmacy PillPack and the news caused Walgreens and CVS Health shares to take a dip.
read nowThe Container Store revamps with new tech, digital screens
July 9, 2018
The Container Store, based in Texas, is redoing its stores, with the first redesign taking place at its Dallas location.
read nowTarget launches curbside pickup to 200 more stores in Midwest
July 9, 2018
Amazon isn't the only retailer boosting its delivery channels.
read nowWalmart debuts 3D virtual shopping tour, ‘buy the room’ features
July 6, 2018
Walmart is launching two new ways for customers to shop, discover and be inspired by its home décor offerings.
read nowOnce again Amazon expands delivering options
July 6, 2018
Amazon is now deploying its own delivery service, run by third-party leasee, featuring blue vans with the company logo, driver uniforms and business services…
read nowHuman nature big factor in retail customer loyalty, claims study
July 6, 2018
Creating an emotional connection with the customer can pay off for retailers as it drives deeper loyalty as well as increased customer retention and consumer…
read nowHarrys of London launches first US flagship
July 5, 2018
Harrys of London, a footwear brand, has crossed the pond to open its first U.S.-based store, its first American flagship in New York City.
read nowMerchants, banks see benefits to real-time payments
July 5, 2018
Eighty-six percent of banks, 82 percent of billing organizations and 78 percent of merchants expect to see improvements in their customer service as a result…
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