News
Walmart mulling social media influencer platform, claims report
September 1, 2022
Walmart is considering creating a platform highlighting social media influences in a quest to sell third-party goods online.
read now
Most consumers keeping eye on holiday spend this year
August 31, 2022
A hefty number of consumers, 73%, are paying closer attention to how much they're spending on gifts this year, compared to last year, and 73% expect prices…
read now
Apparel retailer deploys Carousel Crowd to promote merchandise in-store
August 31, 2022
Sun & Ski Sports is deploying Carousel Cloud throughout its organization to showcase the products and services it offers to its customer base of outdoor…
read now
ChargePoint launching digital advertising network; EV stations emerge as advertising channel
August 31, 2022
ChargePoint Holdings Inc., the nation's largest operator of EV charging stations, has teamed with Ara Labs Inc., a digital display provider, and Destination…
read now
Cal’s Convenience launches loyalty program via Paytronix platform
August 30, 2022
Cal's Convenience Inc. is debuting a "My Rewards" loyalty program built off the Paytronix Systems Inc. customer engagement platform.
read now
Al Meera taps Zippin for check-out free Middle East stores
August 30, 2022
The Al Meera Consumer Goods Company is partnering with Zippin to deploy Zippin's multimodal artificial intelligence solution in Qatar locations that have yet…
read now
Automation costs, complexity hindering CX programs
August 30, 2022
The inability to connect the dots behind the scenes between customer service chatbots, human customer service agents and data sources is producing less than…
read now
Consumers not big believers of social media influencers
August 29, 2022
A majority of consumers, 87%, believe social media influencers likely don't use products they tout and only 1 in 10, 11%, view a social media influencer with…
read now
Study reveals 4 pillars driving tech innovation in customer service
August 29, 2022
Getting connected, process orchestration, knowledge and insight, and resource management are the four driving forces when it comes to tech innovation in…
read now
US consumers cutting costs, striving to save
August 29, 2022
American are increasingly reducing costs, looking for additional ways to save and facing hard choices given the inflation economics and higher prices.
read now
Starboard Luxury taps Virtuoso to create curated retail moments
August 26, 2022
Starboard Cruise Services Luxury Division, LVMH Moet Hennessy Louis Vuitton, is teaming up with Virtuoso, a luxury travel network, to create curated…
read nowRetailers deploy NewStore mobile POS
August 26, 2022
The Mackage and SOIA & KYO retail stores are deploying NewStore's mobile POS and OMS to boost inventory management and store fulfillment and create an…
read nowAutonomous mobile robots gaining traction
August 26, 2022
Autonomous mobile robots are gaining traction in a wide range of industrial operations applications given the opportunity for higher efficiencies and lower…
read now
July retail sales illustrate consumers still shopping
August 25, 2022
Despite inflation, consumers were busy shopping in July, according to the National Retail Federation.
read now
Walmart bundles Paramount into membership program
August 25, 2022
Walmart is pumping up the perks of its Walmart+ membership program with a Paramount+ streaming subscription.
read now
H&M back to selling online in China
August 25, 2022
Fashion retailer H&M is open again for business online in China.
read now
2nd Amazon Prime Day happening this fall
August 24, 2022
Amazon is reportedly hosting a second Prime Day sales event this fall.
read now
Foot Locker taps former Ulta chief as CEO
August 24, 2022
Foot Locker Inc. has named Mary Dillon, former chief executive for Ulta Beauty Inc., as its next CEO.
read now
Wayfair slicing 5% of global workforce
August 24, 2022
Home goods retailer WayFair is reducing its global workforce by 5%, about 900 jobs, in order to manage operating expenses and "realign investment priorities,…
read now
U.S. consumer sentiment on a slow climb
August 23, 2022
U.S. consumer sentiment continued to rise this month after a record low point earlier in the summer, according to a Wall Street Journal report.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
