May 13, 2016
A wide range of organizations, across a variety of industries, took top honors in the 2016 Confirmit Achievement in Customer Excellent Awards this month.
The awards recognize Confirmit clients, which have demonstrated innovation.
Several honorees have also been awarded a Judges' Choice Award, for exhibiting exceptional results. The winners include:
Voice of the Customer
Judges' Choice Award: Cognita, Grant Thornton LLP (National Client Experience – US), Philadelphia Insurance, Virgin Money
Winners: Actuate/Open Text, AIG Travel Guard, AIG's U.S. Life Division, Asurion, Authorize.Net, Best Buy, CyberSouce, Dell Software, Inc., Deltek, Inc., Digital Insight (Digital Insight University), Erie Insurance, Infor, Lloyds Banking Group, Moore Medical, Newmarket International, Inc. an Amadeus company, PODS Enterprises LLC, Screwfix, Siemens Building Technologies, Synoptek, Sysmex America, Inc., The Toro Company, Tyco SimplexGrinnell Waters Corporation
Contact Centre
Judges' Choice Award: Synoptek
Winners: ANSYS, Philadelphia Insurance, Screwfix, Sysmex America, Inc. Telegraph Media Group
Overall Business Impact
Judges' Choice Award: Best Buy, Screwfix
Winners: ANSYS, Asurion, Digital Insight, Grant Thornton LLP (National Office – Canada), Homesite Home Insurance, McKesson Ireland, Reachlocal, The Hanover Insurance Group Unruly Media
Innovation in a Voice of the Customer or Voice of the Employee Programme
Judges' Choice Award: ANSYS
Winners: Reachlocal, Sony Mobile Communications Synoptek
Insight through a Market Research Agency
Judges'Choice Award: W5 with Gas Networks Ireland
Winners: B2B International with Wolseley Greenwich Associates