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Hy-Vee to utilize Agilence's Retail 20/20 to improve in-store operations

The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, and Wisconsin.

September 30, 2014

Agilence, Inc., a provider of cloud-based exception reporting solutions, has announced that Hy-Vee will deploy its Retail 20/20 exception reporting tool to improve operations and reduce shrink. The employee-owned grocer is based in West Des Moines, Iowa, and operates 237 stores in Iowa, Illinois, Missouri, Kansas, Nebraska, South Dakota, Minnesota, and Wisconsin.

According to the company, Retail 20/20 is a cloud-based reporting solution that provides visibility into daily store operations to reduce fraud and operational inefficiencies.

"While looking for a solution we were keen on finding one that could help us improve our in-store operations, while also making exception reporting a priority," said Darren Baty, Senior Vice President and Chief Information Officer, Hy-Vee. "After seeing Retail 20/20 in action it became clear that we would be able to reduce shrink and improve our front end with this tool."