News

Online retailers refining delivery options

May 10, 2010

According to SupplyChainStandard.com, a survey by multichannel logistics operator iForce indicates that online retailers are refining their delivery options with lower standard charges offset by increases for premium service.

The research, done at the beginning of April, follows a similar survey from October that found the majority of online retailers hadn’t yet embraced the concept of offering multiple delivery options.

The survey found that 8 percent more retailers now offer Saturday and Named-Day options, while average standard delivery charges have been cut and next-day charges increased.