July 10, 2018
The 2018 Retail Customer Experience report provides invaluable insight on what retailers are doing (whether online only, brick-and-mortar or omnichannel) to enhance, boost, improve and advance the customer experience in light of increasing competition. Delve into this report and find out more about today’s top 100 retailers and how consumers rank them when it comes to retail customer experience, and enjoy a commentary on the mobile device trend in play by Will Hernandez, editor of Mobile Payments Today. A special thanks to, ReviewPush, whose sponsorship allows us to provide this report to you at no charge.
RetailCustomerExperience.com is devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.