July 1, 2019
The Retail Customer Experience 2019 Top 100 report provides a clear look of how consumers view today's retailers - brick-and-mortar brands, pure online ecommerce players and the increasing number of omnichannel retailers. The report provides valuable insight, straight from consumers, on what retailers are doing well, not so well, and why and where they're shopping these days. Find out which brands have surged, who's fallen back, and who's hitting the ground running with the latest retail trends.
Thank you to Arm Treasure Data for sponsoring the report and allowing us to bring it to you for free.
RetailCustomerExperience.com is devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.