June 26, 2024
You've heard it a million times: Gen Z is different. And while that's true to a point, there are a few easy things you can do to meet Gen Z halfway and drive high retention as a result.
How can you improve engagement and retention among Gen Z employees?
We took key learnings from studying top brands like Chick-fil-A, Culver's and others about how to hire and retain top employees.
We learned:
Over the last two years, Daniel has interviewed hundreds of HR leaders across the restaurant industry. Through these conversations, he has gleaned unique insights about hiring, retention, and business operations within the hourly workforce.
Mandy Wolf Detwiler is the site editor for PizzaMarketplace.com and QSRweb.com. She has more than 20 years' experience covering food, people and places.
RetailCustomerExperience.com is devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.