Case Study

Billpay Kiosks Enhance Supermarket Customer Service

May 18, 2011

Grocery store chain Homeland Stores wanted to offer billpay services to its customers, but needed a solution that was inexpensive, easy to use and would process payments quickly. U.S. Payments offered an answer. Since implementing the billpay kiosks from U.S. Payments, Homeland Stores has:

• Improved its ability to focus on customer service
• Reduced complaints about the billpay system
• Increased its capacity to accept payments, appealing to more customers