September 14, 2020
The world is bracing itself for the potential of a second wave of COVID-19 even as many businesses decimated by the pandemic are struggling to recover from the first wave. That's prompting some major changes in the way they're preparing for what's normally a lucrative fourth quarter.
Although all sorts of businesses were affected by the pandemic, in North America the retail and restaurant sectors were among the hardest hit. Both industries continue to experience massive layoffs, limits on capacity and reduced hours, leaving them looking for ways to salvage whatever they can.
With the holiday season fast approaching, what can these industries do to help recoup some of their lost revenue? The answer may lie in gift cards.
Download this white paper to learn more about how gift cards make it easier for customers to engage with your brand.
RetailCustomerExperience.com is devoted to helping retailers differentiate on experience, rather than on price. It is founded on the understanding that retail today is fundamentally different than any other time in its history, and staying competitive requires a new, holistic understanding of customers and how they want to shop.