White Paper

Increasing Guest Satisfaction with Productivity-Based Scheduling

December 1, 2011

Offering exceptional customer service requires more than just the right quantity of staff; the employees themselves have to be right for the job. This white paper, sponsored by Kronos, discusses the benefits of utilizing advanced workforce management software, including:

• Controlling labor costs/using payroll more efficiently
• Minimizing compliance risks
• Increasing productivity
• Improving the quality of the workforce