May 7, 2015
As a cooperative, Carroll EMC's philosophy is to provide high quality service while maintaining lower costs for its members, who each share in the business's ownership. As part of that mission, in 2008 the company deployed advanced metering technology throughout its system. To better serve the needs of their customers, they also needed to offer a payment solution that is available whenever and wherever it is convenient for members. This case study, sponsored by U.S. Payments, explains the benefits of the deployment, such as: