December 21, 2020
As retailers work to get back to higher margins of profitability in the new normal, they're taking steps such as offering dedicated hours for seniors, order online, pickup in-store services and curbside delivery.
In the long term, though, they're realizing there's more to be done. They need to be more proactive and take a more progressive approach to both digital and front-end transformation.
It's a new era of customer experience and service, and technology can be the foundation on which this new experience can be built.
Download this white paper to learn more.