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Webinar

Webinar: Leveraging Lean Store Operations to Improve the Customer Experience

July 22, 2009

Meeting Description:

Learn how leading retailers are applying Lean Six Sigma to improve the customer experience.

This on-demand webinar will cover “Five Points of Transition” a consumer goes through in a retail environment and how those five transition points can be optimized for efficiency and improved customer experience.

How does your company rate when it comes to the customer experience?

Find out how well your company is performing and benchmark with other retailers.




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