Assisted Selling News
AT&T opens new Experience Store
March 25, 2009
JOHNSON CITY, Tennessee — AT&T announced a new way to shop for and experience an array of communications and entertainment services with the official…
read nowCEO: Retail entering a new era
March 8, 2009
Retail Solutions Online: Green Hills Market CEO Gary Hawkins offers an intriguing premise in a series of new position papers. He feels the retail industry is…
read nowNRF: Retaligent announces subscription plan for clienteling software
January 12, 2009
NEW YORK — Retail software company Retaligent Solutions Inc. announced two new programs designed to address the challenges retailers face when buying…
read nowNRF: Intel reveals new in-store concept technologies
January 12, 2009
NEW YORK — Intel Corporation today unveiled a retail POS proof-of-concept system that could lower a store's total cost of ownership while improving customer…
read nowSmart carts coming to Food Lion
November 18, 2008
Progressive Grocer: Food Lion banner Bloom plans to deploy interactive touchscreen computer consoles on the shopping carts at its Fort Mill, N.C. store to…
read nowNCR to resell Experticity assisted selling solution
October 14, 2008
DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…
read nowNRF, Retail Customer Experience announce pavilion partnership
October 14, 2008
LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…
read nowKIOSKCOM: SSKA advisory board stresses self-service in tough economic times
October 14, 2008
NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is…
read nowDT Research enables trigger-based proximity advertising
October 14, 2008
NEW YORK — DT Research Inc. announced the immediate availability of the WebDT Event Trigger Digital Signage System. This system extends current interactive…
read nowSlideBuy brings touchscreen-delivered info to the retail shelf
October 6, 2008
GRAFTON, Wis. — Frank Mayer & Associates Inc. is introducing the SlideBuy Shopper Information System at the KioskCom Self Service Expo Show, October…
read nowTarget upgrades info delivery with KANA
October 1, 2008
MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…
read nowSmart shopping carts gain momentum
August 13, 2008
The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.
read nowStaples expands video-assist program
July 14, 2008
SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…
read nowLoyca retail loyalty system now available in U.K.
June 25, 2008
BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…
read nowReport sheds light on tricky security issues
June 19, 2008
LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…
read nowSelf-service transactions to top $1.7 trillion by 2012
June 18, 2008
FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…
read nowNanonation expands mobile media solutions
June 15, 2008
LINCOLN, Neb. — Nanonation announced a partnership with Impact Mobile to deliver a variety of mobile media solutions to the hospitality and retail markets.
read nowIBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'
June 10, 2008
LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…
read nowLivePerson debuts third-generation live-assistance solution
June 8, 2008
NEW YORK — LivePerson Inc., a provider of online engagement solutions that facilitate real-time assistance and expert advice, announced the availability of…
read nowShoppers expect high-tech options in coming years
May 21, 2008
Media Post: According to the New Future In Store by TNS, 60 percent of shoppers across the globe believe that they will be able to pay for purchases using…
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