Kiosks in Retail 101

Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve their customers.

Type: Special Report




The Business Case for Automated Retail Kiosks

The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

Type: White Paper




How Automated Retail Can Increase Profits and Improve the Customer Experience

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper




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FEATURES


Walmart chief: Retail is about change, customer experience a team sport

Walmart chief: Retail is about change, customer experience a team sport

Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed to founder Sam Walton's vision and philosophy when it comes to the customer experience.

Is staying up with consumer acceptance of automation worth the challenges?

Is staying up with consumer acceptance of automation worth the challenges?

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

Has automated retailing's time finally arrived In the US?

Has automated retailing's time finally arrived In the US?

Paul Schlossberg, president DFW Consulting, talks automated retailing and why, despite challenges and failures, the concept just won't die.

Leverage these retail IoT options to drive growth

Leverage these retail IoT options to drive growth

Sara Sugar, a contributor to ShopKeep, explains why Internet of Things technology is something every retailer should be considering. While solutions vary drastically when it comes to technology and price there are many options to choose from.

Rolling out the robots: The next tech transformation

Rolling out the robots: The next tech transformation

The main benefit of robots is often described as automating repetitive tasks. Robots are perfectly suited to such tasks, they can check over and over without losing concentration, while remembering every single planogram, matching it to the shelf in fractions of seconds, and producing actionable reports.

How AI plays into every step in the retail customer journey

How AI plays into every step in the retail customer journey

Artificial intelligence isn't just about having a chat bot. As a leading women's wear retailer is discovering, AI offers a way to solve a slew of retail challenges and boost the bottom line way beyond just better customer communication.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Future of retail is robotic and not just in the supply chain

Future of retail is robotic and not just in the supply chain

While augmenting human labor in the supply chain with robots enables increased productivity, this advancement is rendered ineffective when the back office acts as an effective bottleneck. The next frontier of automation will be in white collar jobs, not warehouse stackers.

Vending/micro market veteran ready to take on Amazon Go

Vending/micro market veteran ready to take on Amazon Go

A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.

IoT proving valuable in driving customer experience, savings and operational efficiencies

IoT proving valuable in driving customer experience, savings and operational efficiencies

Retailers not using Internet of Things technology may soon want to investigate its potential given big opportunities to boost the customer experience and save big bucks.

Ashley Furniture taps VR, AR to deliver an innovative customer experience

Ashley Furniture taps VR, AR to deliver an innovative customer experience

The national brand is rolling out a consumer augmented reality app and an in-store virtual reality experience come 2017.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Technology meets beauty in a New York subway station

Technology meets beauty in a New York subway station

A L'Oreal retail kiosk in the Bryant Park subway station gives New Yorkers a high-tech beauty consultation.

Automated retail could be a mobile payments kickstarter

Automated retail could be a mobile payments kickstarter

The ubiquity of vending may help push mobile payments into the mainstream.

Coinstar counting on growth of automated retail

Coinstar counting on growth of automated retail

The company's kiosk lineup focuses on a new ways to automate the buying process.

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In an era of increased mobility, consumers expect access to products and services anytime, anywhere. This need creates new opportunities for that are available twenty-four hours a day.Consumers require the highest level of convenience. Kiosks are usually a turn-key solution with the necessary hardware, technology and services required to maintain an automated, small-footprint retail store. Consumers select products using touchscreen interfaces and pay for purchases.

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