Customer Experience News
JCPenney expands Sephora presence
May 5, 2015
JCPenney introduced this week the SEPHORA product line to 25 additional stores, enabling the beauty retailer to enter smaller markets.
read nowHallmark shows signs of 'The Force'
May 4, 2015
Select Hallmark Gold Crown stores will offer in-store promotions for the celebration of May the 4th.
read nowWarriors of Mandalore invade Spencer's
May 4, 2015
Spencer's Gifts unveiled its newest Star Wars product line today, aligning with "May the 4th" Star Wars' fan festivities.
read nowThe Force is strong with this chocolate
May 4, 2015
Star Wars-themed merchandise reaches M&M'S World stores far, far away.
read nowCustomer is still king according to survey
April 30, 2015
Annual Total Retail Survey emphasizes the need for Canadian retailers to provide a full consumer experience.
read nowBuying groceries online gaining acceptance globally
April 30, 2015
More than half of global consumers are willing to buy groceries online, according to Nielsen Global. Survey also shows 57 percent of shoppers consider grocery…
read nowBipartisan bill seeks to protect retailers from patent trolls
April 30, 2015
Bipartisan patent reform legislation was introduced this week by Senate Judiciary Committee Chairman Chuck E. Grassley, R-Iowa, and Ranking Member Patrick J.
read nowAmazon introduces Amazon Business
April 29, 2015
Amazon Business is a new marketplace on Amazon.com with features and benefits customized for businesses.
read nowMeijer Curbside service gives shoppers drive-thru experience
April 27, 2015
New shopping service allows customers to shop for their items online curbside pick up.
read now360pi reports Amazon's power due to a trio of categories
April 27, 2015
Report finds electronics as an example of a mature e-commerce category, auto parts as a nascent but growing e-commerce category, and patio and garden goods as…
read nowNetsuite inks deal to acquire Bronto software
April 24, 2015
Partnership brings together cloud-based omnichannel commerce provider and cloud-based commerce marketing company.
read nowiPad POS designer announces partnership with Powa
April 24, 2015
Retailers and restaurateurs in U.S. and Asia can manage transactions through Bindo, powered by PowaPOS next generation POS hardware, according to a company…
read nowRetailers encouraged by passage of cyber security bills
April 24, 2015
The Protecting Cyber Networks Act and the National Cybersecurity Protection Advancement Act encourage businesses to share cyber threat information…
read nowCabela's encouraging customers to disconnect
April 23, 2015
Cabela's, in partnership with country singer Justin Moore, announces Disconnect Day, a nationwide campaign encouraging Americans to step away from their…
read nowCherryh Butler returns to FastCasual.com
April 22, 2015
Cherryh Butler has returned as editor of FastCasual.com and managing editor of Networld Media Group's Food and Retail publications.
read nowStar Micronics launches new cloud-based digital receipting
April 22, 2015
Digital receipting eliminates the issues typically associated with email receipting including the time taken to record email addresses and the potential…
read nowTarget website, apps overwhelmed by Lilly Pulitzer shoppers
April 21, 2015
Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift…
read nowMobile payments app for restaurant goers seeks to cut wait time and feed the hungry
April 20, 2015
Full Society launches IndieGoGo campaign to finalize app development designed to allow users to donate when paying for a restaurant bill.
read nowNeiman Marcus unveils new Snap. Find. Shop. app
April 20, 2015
New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.
read nowLevi Strauss and Lululemon detail RFID expansions
April 20, 2015
Both companies are fully migrating to the technology for their garments in stores.
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